Olivia May
Manassas, VA *****
********@******.******.***
SUMMARY
• 1 year experience recruitment and outreach
• Proven track record of commitment to individual correspondence
• Outstanding organizational skills
EDUCATION
B.A. Bloomsburg University, Bloomsburg PA, May 2012
Major: Communication Studies
Emphasis: Interpersonal Communication
Minor: English
Member of National Communication Association Student Club
Service Coordinator for Red Cross Blood Drives
PROFESSIONAL DEVELOPMENT
AmeriCorps National Service Program, Boys & Girls, Arizona (July 2012-2013)
Non-Profit Leadership Apprenticeship
• Leadership workshops focused on key topics concerning the non-profit community and
public sector
o Recruitment and outreach best practices
o Create and organize summer program supplies list
o Track and update 80+ members files
o Design and facilitate focus group
o Oversee 80+ members in fitness program
o Attend weekly staff meetings monthly organizational meetings
o Contact 80+ families on several events
WORK EXPERIENCE
Management Trainee, Enterprise Rent A Car, Washington Dulles Airport, Sterling Virginia,
Sept. 2013-Current
• Answer phones quickly and efficiently
• Greet customers with a warm and welcoming smile and hand shake
• Build rapport with each customer
• Accommodate customers with appropriate vehicle
• Thank each customer for choosing Enterprise Rent A Car
• Excellent individual and teamwork motivation
Intern, American Cancer Society, Bloomsburg, Pennsylvania, May-Dec. 2011
• Organized Making Strides Against Breast Cancer event with Supervisor
• Create press release for family member affected by cancer
• Attend several Relay for Life events, Health Fairs, and Commissions on Cancer meetings
• Update 100+ cancer patients about different events
Desk Attendant, Student Recreation Center, Bloomsburg University, Bloomsburg, Pennsylvania,
Sept. 2008-May 2012
• Maintained recreational equipment
• Cleaned and organized equipment and facility
• Assisted students in using the equipment
Hostess, Toms Family Restaurant, Catawissa, Pennsylvania, Nov. 2009-Dec. 2011
• Greeted customers with a warm and welcoming smile
• Seated customers in a comfortable setting and served with no problems
RELATED EXPERIENCE
Consultant, Danville Society for the Prevention of Cruelty to Animals, Sept.-Dec. 2011,
Danville, Pennsylvania
• Served with five students on a team to resolve a communication problem for the SPCA
• Researched strategies to resolve problem of recruiting volunteers
• Created a solution to recruiting problem
• Recruited college students to volunteer on rotating bases
• Created a data base rotating college clubs and organizations to volunteer
Coach, Bloomsburg High School Girls Soccer, Bloomsburg, Pennsylvania, Sept. 2008-Nov.
2011
• Volunteered as an assistant coach for high school girls soccer
• Created set drills for practice
• Helped lead team to States
SKILLS
Certified Adult CPR/AED and Basic First Aid, 22 May 2013, Mesa, Arizona
Trained in Dreamweaver, Office Suite 2007: Power point, Excel, Word
REFERENCES
Nate Baude, Area Branch Manager, Enterprise Rent A Car
Enterprise Rent A Car
6701-X Loisdale Rd
Springfield, VA
******.*****@****.***
Alison Mowery, Chief Advanced Practitioner, Geisinger Medical Center
Department of Cardiology
Director Nurse Practitioner
100 North Academy
Tamara Delmar, Branch Director, Boys & Girls Club of Greater Scottsdale
Boys & Girls Club Greater Scottsdale Lehi Branch
1231 E Oak St
Mesa, AZ 85203
*******@****.***