Quality Assurance High School

George Dale Smith

Page *

Round Rock, TX . Ph: 512-***-**** . Cell: 512-***-**** .

***********@*****.***

I am seeking a Technical Writer's position to apply my vast knowledge and

experience providing user documentation with understanding technical

concepts to enhance project processes while defining strategies and

maintaining quality standards.

Professional Summary: 15-plus years of technical writing experience which

includes Federal Aviation Administration quality manuals, aircraft

component manufacturing manuals, professional audio equipment user manuals,

and test/inspection/handling & packaging procedures for the aerospace and

computer industries. 8+ years managing high volume material/logistics parts

return center, 8+ years conducting product test/inspection training, 6

years of domestic and international logistics experience, 5+ years internal

and supplier auditing experience. 7+ years experience in aerospace

metrology/calibration lab.

Core Qualification:

. Ability to multi-task

. Develop/maintain technical documents

. Excellent verbal and written communication skills

. Experience with MS Office programs

. Strong leadership skills

. ISO-9001, team leader

.

Employment History

Delta Products, Round Rock, TX Oct 2000 - Aug

2013

Quality Engineer/Material Supervisor,

. Developed and presented test/inspection technical documents for

computer power components using WORD, EXCEL and pdf formats.

. Team leader for logistics and supply chain group that included on-site

and 3rd party- employees.

. Created technical library used by quality assurance personnel,

engineering and account managers.

. Customer liaison for financial discrepancies ensuring proper

remunerations reducing initial expenditures by 65% over 3 year time

period.

. Implemented cost reduction process through out-sourcing of

test/inspection functions, with annual savings of 17%.

. Set up/maintained automated test equipment for failure analysis.

. Test/Inspection of production line rejects in a manufacturing

environment.

. Submitted reports detailing initial analysis of rejected power

components.

. Provided root cause failure analysis and corrective actions reporting

for computer power components.

. Safety committee member

. Project management skills and leadership

George Dale Smith Page 2

BFGOODRICH Aerospace, Austin TX & Fort Lauderdale, FL Aug 1986 -

Sept 2000

Quality Manager (Service/Manufacturing)

. Prepared technical documentation for cockpit instruments used in

manufacturing function. Trained company personnel in use of Oracle

based software.

. Primary contact to Federal Aviation Administration (FAA) and customer

audit teams.

. Conducted internal and supplier audits in accordance with FAA

regulations.

. Assisted procurement department to qualify vendors for piece part

material used in manufacturing and service operations.

. Team leader for; ISO 9001 quality program, ISO-14001 Environmental

Health & Safety, Technical library, Drug/Alcohol Program.

. Aerospace metrology experience with test equipment calibration and

maintenance duties.

Sony Professional Products, Fort Lauderdale Fl. Sept 1983 -

July 1986

Trainer/Technical Writer

. Developed training material, operation and maintenance manuals for

recording studio equipment in the audio and broadcast arena.

. Taught one-week classes to company sales force and customer recording

engineers.

Broward County School District, Florida Aug 1982 - Aug

1983

Electronics Technical Teacher, Miramar High School, Florida

. Educator in area of Basic Electronics at secondary and adult education

levels.

. Prepared lesson plans, exams, tests in accordance with established

guidelines and curriculum.

. Instructor for evening adult education classes in area of basic

electronics.

. Member of educators that implemented basic electronics curriculum at

high school level which paralleled US Army required training.

Graduates of the electronics program would exempt between 4 and 6

weeks of basic electronics training

Mosler Safe Company July 1976 - Aug 1982

Service Technician - Electronic Security

07/76 - 08/82

. Service of electronic surveillance equipment for the financial/banking

industry

. Performed preventive maintenance for business/financial accounts

. Received specific product type in classroom training and OJT for

electronic security and customer drive-through equipment.

U.S. Air Force - Electronic Technician Apr 1972 - May

1976

. Received technical training at Keesler AFB, Mississippi

. Vietnam-era Vet, Honorable Discharge (E-4 rank)

Education

. Ft Lauderdale College, Honor graduate

. Bachelor of Business Administration-Management

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