Management Manager

RICHARD V. JOHNSON

Home 516-***-**** **** Crest Road

Cell 917-***-**** Wantagh, NY 11793

****@***************.***

SENIOR TECHNOLOGY LEADER

INFORMATION SYSTEMS OPERATIONS MANAGEMENT IT STRATEGIC PLANNING DATA CENTER MANAGEMENT

VENDOR RELATIONS CAPITAL EXPENDITURE PLANNING CONFLICT RESOLUTION CONTRACT NEGOTIATIONS

• Technically sophisticated and business-savvy technology management professional with a pioneering career

reflecting strong leadership qualification coupled with “hands-on” IS and networking expertise

• Able to build solid relationships with strategic partners as well as consensus across multiple organizational levels

• Superior record of delivering simultaneous large-scale, mission-critical projects on time and under budget

• Team-based management style and excellent interpersonal/communication skills

CORE PROFESSIONAL COMPETENCIES

• Project Management • ITIL v3 Understanding • Large-Scale Deployments

• Team Leadership • Sarbanes Oxley Experience • Financial Systems

• Vendor Management • Personal Recruiting Understanding

• Training & Staff Development

Professional Experience

DELOITTE CONSULTING 1/2013 - PRESENT

SPECIALIST MASTER (MANAGER)

Working in Deloitte’s Technology, Strategy and Architecture service line for the past year has enabled me to leverage my

deep infrastructure knowledge in helping clients solve challenging IT issues they are facing today.

Accomplishments:

• Analyzed a large West coast university’s network processes and create new ones following ITIL framework

• Architected and migrated client environments to various cloud providers: AWS, Bluelock, etc. based on their

needs of a IaaS or PaaS solution

• Managed the migration of internal applications to a SaaS solution for several clients

• Performed network analysis for large cosmetic company to identify issues with APAC deployment of a SaaS

solution

• Wrote POV’s about RaaS and Software Defined Infrastructure

• Completed a network assessment for a large southern state which included the design of both their local area

and wide area network

• Architected a next generation network environment for a large media company, transforming their environment

from a large single unmanageable network, to a layered more manageable network using Cisco’s latest

technologies

• Analyzed and redesigned a company’s Backup as a Service agreement with a large service provider

• Architected virtual environments on both VMware and Oracle VM for large state deployments

2

• Led infrastructure design for servers, storage and networking for internal clients at a leading data center

• Managed the duplication and migration of a client’s data center in under 90 days, part of this migration included

the build out of the new data center, the synchronization of data between the 2 sites under the cutover, and the

maintaining of server names and IP addresses

• Worked on IT costs consolidation efforts with regards to data center utilization and virtualization

MF GLOBAL/MAN FINANCIAL 1/1998 – 12/12

NORTH AMERICA HEAD OF INFRASTRUCTURE (11/10 – 12/12) NEW YORK, NY

NY INFORMATION TECHNOLOGY MANAGER (12/01 – 10/10)

SR. SYSTEMS ADMINISTRATOR (1/98 – 11/01)

Reporting to the Global Head of Infrastructure, selected to direct the IT and data center operations for a multi-national

financial organization. Led directed activities of 20+ staff across North America supporting over 1300 WINTEL servers

and 500 Linux / Solaris servers. Managed an employee budget in excess of $5 million. Worked closely with application

development teams on solidifying customer facing websites and trade platforms. Oversaw data-center management,

vendor relationships, technical support, application development, financial monitoring, and disaster recovery planning.

Accomplishments:

• Relocated datacenters to a co-location while managing the migration of data to both EMC VNX’s and EMC

VMAX’s across North America. Architected and Implemented 5 new VM Ware environments across 3 locations

totaling 43 VM Ware hosts with over 600 virtual machines on them

• Implemented standards across the region to provide consistency in security and building of servers. These

standards were then made part of the global sever build out using Altiris

• Managed middleware team that responsible for building company’s Data Warehouse

• Worked closely with offshore teams to support our Global Help Desk, Server Monitoring and Patching and

developers

• Implemented enterprise system management for all storage and servers in North America and rolled this process

out across the globe for a “follow the sun” support model

• Implemented global instant message environment which complied with compliance regulations for both data

retention and logging

• Led development of an external chargeback model to aide client product sales, which included all hardware,

bandwidth, utility, FTE and spaces costs incurred hosting and maintaining its client systems. This solution

generated over $2 million dollars a year in revenue

WABC/WPLJ RADIO 11/1996 – 12/1998

DIRECTOR OF IT NEW YORK, NY

• Led implementation and design of new LAN/WAN. Built out a mixed NT 4 domain and Novell Netware 4.1

environment. Managed the implementation of Great Plains Dynamics into the environment.

THE PHARMACY FUND 1/1995 – 6/1996

NEW YORK, NY

SYSTEMS ADMINISTRATOR

• Built out company’s Novell Netware 3.x environment. Designed data center at new office location and managed

system moves to new location.

& STANTON 1/1994 – 12/1994

DORF

NEW YORK, NY

SYSTEMS ADMINISTRATOR

• Supported Data General Mini system which ran all office applications. Managed cabling vendor moving company

for company relocation to new floor.

CORE TECHNICAL COMPETENCIES

STORAGE AREA NETWORK TECHNOLOGIES

• EMC Symmetrix • EMC Clariion • Netapp FAS • HP EVA’s • Oracle Exadata • Data Domain • EMC Centerra

Operating Systems

• Windows 2000/2003/2008 • Redhat Linux (AS/ES/WS) • Solaris 10

Databases

• MS SQL 2000/2005/2008 • Oracle • MySQL

Networking

• Cisco 6500 Switches • Cisco ASA/PIX Firewalls • Cisco GSS/CSS • Cisco 3000 Series VPNs • Brocade Fiber

Switches • Juniper SA VPN s

Applications

• Citrix Presentation Server • MS Exchange 2003/2007/2010 • Blackberry Enterprise Server • XenApp Server •

Microsoft ISA 2000/2004/2006 • Altiris Deployment • RSA Secure ID • WebSense • PGP • Informatica •

Doubletake • Vertias Cluster Server • Facetime (Actiance) • MQ Server • Sharepoint

Backup Technologies

• Legato Networker • CA Brightstor (Arcserve) • Veritas Backup Exec

Virtualization Technologies

• VM Ware ESX 3.x/4.x/5.x • Hyper-V

ITSM Technologies

• Remedy • Maximo

Market Data/Order Management System Technologies

• Bloomberg • CQG • Reuters • NYFIX • Brokertec • E-Speed • Trading Technologies • Pats • UL-Link •

Redi-Plus • Fidessa

Hosted Solutions / Vendor Management

• Equinix (Datacenter co-lo) • Sungard (Datacenter co-lo) • Oracle (Procurement, GL, Oracle HR) • Intermedia

(Hosted Exchange Environment) • Proofpoint (email archival) • Sungard Financial (Back Office systems)

Education

Iona College, New Rochelle, NY 1993

Bachelor’s degree in Management Information Systems

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