Customer Service Representative
Resume:
Diana Ziegler
** *. *** *. #***, Provo, UT, ***** • 801-***-**** • ***.*****.***@*****.***
Work Experience
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CST Global November 2013-March 2014
Customer Service Representative Midvale, Utah
• Processed calls and emails from customers
• Answer questions concerning products, warranty, and guarantee policies for Zagg,Inc.
ZAGG, Inc. July 2013-November 2013
Customer Service Representative Salt Lake City, Utah
• Processed calls and mail from customers
• Answer questions concerning products, warranty, and guarantee policies
The Church of Jesus Christ of Latter-day Saints
October 2011 May 2013
Volunteer Representative Fluent Spanish Speaker Spokane, Washington
• Served autonomously 80+ hours per week; included teaching, planning, and training
• Taught English classes to local Spanish community
Ziggies Pizza, Pasta, and more… April 2011 October 2011
Assistant Manager Nauvoo, Illinois
• Oversaw wait staff and customer relations
• Managed inventory
• Multitasking opening and closing duties; included cleaning, food preparation, and balancing of charges
Dairy Queen June 2008 April 2011
Cashier Carthage, Illinois
• Customer relations and till work
• Opening and closing duties; included cleaning and food preparation
Reflections by Don, Photography Studio November 2006 March 2009
Secretary Keokuk, Iowa
• Customer relations, answering phones, and appointment management
• Helped photographer with on-site shoots; included weddings, family reunions, and senior photos
Education
November 2006 March 2009
Brigham Young University-Idaho
• Online classes pursuing a Bachelor’s degree in English-creative writing Online Coursework
January 2010 April 2010
Carl Sandburg Community College
• General studies program Carthage, Illinois
January 2010 April 2010
Nauvoo University
• General studies program run through Carl Sandburg Community College Nauvoo, Illinois
General Education Diploma July 2008
• Received a G.E.D. after following a homeschool program Carthage, Illinois
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