Project Manager Testing
Resume:
[pic]
Shweta Kuntewar
*************@*****.***
Charlotte - NC
EXPERIENCE
. ISTQB (International Software Testing Qualifications Board) certified
professional with 8 plus years of extensive experience in Quality
Assurance. in Banking, Retail, E-Commerce domain.
. Extensive experience with Software Quality Assurance Testing on GUI
based Client-Server & Web Based applications, Web Services using
Manual and Automated testing procedures.
. Involved in various stages of Software Development Life Cycle (SDLC)
implementing Waterfall, V-Model, and Agile, Iteration, Scrum
methodologies.
. Experience in Mobile Application Testing like Android, Blackberry,
iPhone, Windows 7 and iPad using Handsets and device anywhere tool.
. Worked on Web Services Testing using SOAP UI 4.0/3.0
. Possess expert level of understanding of WSDL, XSD, Schema, DTD, XML
documents for Web Services Testing.
. Experience in Business Object Reports Testing.
. Experience in HP/Mercury Interactive Testing Tools (Quick Test
Professional, Win Runner, Test Director, Quality Center).
. Experience in back ends testing using complex SQL queries on SQL
server and MySQL.
. Efficient in implementing QA processes, establishing standards,
procedures and methodologies.
. Experienced in Black Box, White Box, Smoke Testing, Sanity,
Integration, Regression, Functional, Front End and Back End Testing.
. Able to work under pressure to meet deadlines and the ability to work
in a cross-functional environment. Effectively able to work as a team
member as well as independently.
. Excellent verbal and communication skills with the ability to
successfully work with all levels of IT professionals and end users.
. Possess extensive experience in analyzing the Business Requirement
Documents, Functional Specifications and Technical Specifications.
. Having good judgment skills while reporting and prioritizing software
bugs.
. Extremely passionate in learning new technologies and venerable team
player, having ability to deliver under tight schedules and pressure.
. Business and Application analysis skills with good communication,
analytical, interpersonal and presentation skills.
. Experience in the release management
. Experience in working closely with on-site and off-site team members
to achieve team project objectives.
. Capacity to multi-task several testing activities concurrently.
. Conducted Technical and application trainings for the team.
SPECIALITIES
. API Testing or Web Services testing or REST services Testing
using SOAP UI Pro Tool
. Mobile Application Testing on Mobile Devices like idevices,
Blackberry, Windows phone,
. Automation Testing using QTP
. Database Testing or Backend Testing on SQL server & on MySQL
. Web Based Application Testing
CERTIFICATIONS
. ISTQB(International Software testing Qualifications Board)
Certification in Software Testing
. QTP Basic & Advance Certification from SQTL, Pune, India
. Software Testing Certification from SQTL, Pune, India
. Software Quality Testing Analyst certification from Computer Society
of India
. LOMA 280 & 290 ( Life Office Management Association ) certificate
. LOMA 280 - Principles of Insurance Fundamentals ( Life, Health, and
Annuities)
. LOMA 290 -Principles of Insurance Company Operations
TECHNICAL SKILLS
Software Testing Test Plan, Test Strategy, Work Plan, Estimations,
Traceability Matrix, Test Scheduling and Tracking,
Test Scenario, Test Cases, Test Execution,Test Data
reparation,, Defect Management, Build & Release
Management,, Reviews of Documentation, manage risks,
mitigations and red flags for the assigned projects,
Status Reporting.
Automation Tools Soap UI Pro 4, QTP, Win Runner,
Languages Microsoft Visual Basic 6.0, VBScript, C, C++
Defect Tracking Tools Quality Centre, Test Director
Mobile testing devices Android, Blackberry, iPhone, Windows
phone 7, ipad, Device anywhere tool
Database Oracle 7.x/8.x/ 9i, SQL Server, DB2
Reporting Tools Microsoft Crystal Reports 4.0/7.0/9.0 and 10.0, Business
Object XI
Internet: VB Script, XML, HTML, HTTPS, SOAP
and RESTful web services.
Operation Systems Windows XP, Windows-NT, Windows2000, UNIX.
PROJECT DETAILS
Belk, Charlotte, NC
Project 1 REST API Services (Manual & Automation Testing)
Duration Oct 2013- Till Date
Role Consultant/QA Analyst
Environment: Quality center 10.0, REST API Testing using SOAP UI Pro 4.6,
Windows 7, and JAVA bases Application.
Responsibilities
. Attend daily scrum meeting and update day-to-day changes, activities
for testing, processes, and environment changes/impacts to the
Release.
. Work closely with Developers and Business Analyst for requirement
discussions and tech implementation
. Understand and Analyze testing requirements. Develop, document, review
and execute Test Plans, Test Strategies, Test Scenarios, Test Cases,
Test Data and Test Results. Creating and tracking defects in Quality
Center.
. Testing include functional, acceptance, regression, integration tests
on multi-tiered enterprise web applications in a cutting edge Agile
and Waterfall environment, involving Web-services.
. Responsible for developing manual and automated testing solutions
using automation tool SOAP UI Pro.
. Responsible for Maintenance of automation suites.
. Strong understanding of Groovy Scripts and Framework, and its use for
creating automated testing scripts.
. Experience with programming in C, C++, Java, JDBC, Servlets, SQL,
ORACLE, MySQL, XML, Groovy Scripts, VB Scripts and Java scripts.
. Core understanding of Object oriented design, & common development
technologies (AJAX, J2EE/.NET, Javascript, HTML, XML/XSL, Web Services
[SOAP, REST] etc)
. Escalated testing issues, risks, dependencies, resources constraints
to the Testing Enablement Team leadership.
. Provided update to Team Lead about the daily Testing activity
progress.
. Facilitate/Assist with daily/weekly meetings held by Testing
Enablement to discuss status of testing and calendar activities.
. Provide in-depth analysis of test execution metrics and communicate
with project teams to understand changes, impacts, discrepancies
. Proactively identify and report on defects, issues and dependencies
for the project
. Perform Smoke Testing, System Testing, Integration, and User
Acceptance Testing
. Provide a Go/No Go Decision from a testing prospective for all
projects/API at different Environments of testing.
. Exclusively interacted with the off-shore team by daily calls and
Trained new comers/juniors about the current application.
. Release validation, including certification, documentation and
signoffs.
Ally Financials, Charlotte, NC
Project 1 Mobile App QA & API Testing
Duration Sept 2012 - March 2013
Role Sr. Mobile QA Analyst
Environment Device Anywhere Tool, REST web services SOAP UI 3,
Windows 7, I-Phone (3G, 3GS, 4, 4S) OS 5, I-pad1 & 2, I-pod, Blackberry
(Torch OS 6, Bold OS 5, Curve, Tour), Android OS 2 and above (Samsung
Galaxy s, HTC Evo (2.2), Galaxy s), Quality center 10.0
Ally Financial Mobile app & Web provides transfer Funds, Make Deposits,
Pay Bills, Pay People, Find ATMS on the Web Application and as well as on
the Handsets.
Responsibilities
. Understand the Requirements (Business & Technical) for the Application
developed for a specific Mobile device and its Operating platform
. Testing of Mobile Applications developed for various Mobile devices on
different platforms for Functional, Usability, Performance and
Security aspects
. App can be accessed on Mobile, Mobile browser and web browser.
. Performed Smoke, Functional, Exploratory, Security (Authorization and
Authentication, Session management, Encryption checking of users
personal data) regression testing, Browser compatibility testing
(Google chrome, Firefox, Internet explorer, Opera), Network testing
(Wifi, 3G, Offline Mode), GEO Location / Location based testing, ATM
Locator with MAP + GPS / zip code/address (Green Dot ATMs), OTA, SMS,
Email testing.
. Using Device Anywhere Tool for testing on different versions of the
mobile phone available in the market.
. Performed functional, acceptance, regression, integration tests of the
API Services using SOAP UI for the features such as transfer Funds,
Make Deposits, Pay Bills, Pay People, Find ATMS.
. Work closely with Mobile Solution Engineering team & API Services
Team to understand the specifics of the Application, Mobile device &
operating platform on which the Application would run and due
considerations
. Review Design and provide feedback considering Testability of the
Application/ Solution
. Provide inputs to Test Lead/ Manager on Test Strategy and Test
Planning
. Perform Test Case design, identify any opportunity for Test Automation
and Perform automation.
. Develop Test Cases both Manual and Automation Scripts as applicable
. Perform Test Environment readiness check
. Execute Testing, log defects and report the progress to Test Lead/
Manager. Liaise with Mobile Solution Engineering Team & other relevant
team for Defect resolution
. Provide Test Results and other inputs for creating Test Report and
Test Sign off documentation
. Participate and provide updates on Testing in Project/ Release
meetings
. Assist Test Lead/ Manager in capturing and reporting Test Metrics.
Provide required support in Analysis of metrics and implementation of
improvement actions, as necessary
. Release validation, including certification, documentation and
signoffs.
Delta Airlines Inc., Head Office, Atlanta, GA
Delta Air Lines serves more than 160 million customers each year. With its
unsurpassed global network, Delta and the Delta Connection carriers offer
service to more than 340 destinations in nearly 60 countries on six
continents.
Project 1 Mobile App / Mobile web app testing
Duration March 2011 - Aug 2011
Role Senior QA Analyst- Mobile Application Testing
Environment Device Anywhere Tool, BlackBerry, IPhone, Android, Windows
Handsets, Quality center 10.0Java (J2ME), Agile (scrum), Quality centre,
Windows 2007 / XP, I-phone (3G, 3GS, 4), i-Pad1,
I-Pod, Blackberry (Torch, Curve, Touchscreen), Android (Samsung captivate,
HTC Aria, MOTO), Windows 7(Samsung Focus (1917), HTC Surround (T8788).
The Fly Delta app turns smartphone into a powerful tool to keep on the go.
Following features were tested:
. Check alerts on the latest flight and gate information
. Check in, get your eBoarding pass, and pay for bags
. View or change seat
. Check status on the Upgrade and Standby lists
. Rebook cancelled or missed connecting flights
. Track checked bag like we track a package - even during flight
. Explore aircraft details and layouts for Delta's fleet
. Check out expanded airport information including airport maps, transit
details, and weather and Delta Sky Club locations.
Responsibilities
. Responsible for testing mobile applications on mobility platforms such
as Android, iOS, BlackBerry and Windows.
. Worked on mobility test infrastructure (physical devices / emulators /
cloud based devices & connectivity).
. Performed Smoke, Usability, Functionality, regression, positive and
negative, Adhoc, Interruption, Browser compatibility testing (Google
chrome, Firefox, Internet explorer, Opera), and Network testing (Wi-
Fi, 3G, and Offline).
. Using Device Anywhere Tool for testing on different versions of the
mobile phone available in the market
. Uploaded application builds to hand sets by using i-tunes, Java App
loader, SDK.
. Created detailed Test Plans and project staffing estimates, and
conducted test script walkthroughs to ensure that testing coverage is
adequate and test scenarios specify the correct expected results
. Coordinated with developers, BA and discussed issues to take timely
action. Exclusively interacted with client regarding trouble shooting
and information purpose.
. Generated status reports and reported them to Project Manager on daily
basis to communicate testing status using defect tracking tools.
Nutech Information Systems, Chicago, IL, USA
Project 1 Team Workspace (Web Application Testing)
Duration Sept 2010 - Feb 2011
Role QA Analyst
Environment Quality Center 10.0, Web based Application
Team Workspace is a CRM based Web Application. The Web Application provides
access to all the information about the clients and used internally by the
organization to improve the sales and also to create the sales report for
the top management.
Responsibilities:
. Analyzed the Business requirements for software functions for each
Business Process.
. Conducted walkthroughs and meetings with project team, end
users/application owners to understand the application/SRS document.
. Performed software requirements traceability analysis to trace
software requirements to (and from) system requirements and to risk
analysis results.
. Created Test Strategies and Test Cases to satisfy Test Requirements
and documenting the same in Quality Center. Coordinated testing
between onsite and offshore resources
. Attended review meetings to discuss defects along with business
analysts and developers.
. Involved in writing Master Test Plan documents for different
applications.
. Utilized Quality Center to execute and track test cases and manage
defects from inception to resolution
. Conducted training sessions after each release for new functionalities
that were implemented into productions.
. Performed system testing to ensure the validity of the requirements
and mitigation of risks prior to formal acceptance.
Principal Financial Group,Pune, India
Project 1 Web Application Testing, Back end Testing, Web
Services Testing
Mobile Testing, Business Object Reports Testing
Duration July 2007 - June 2010
Role Consultant/QA Analyst
System Web Application (Internet Explorer 6.0 or newer)
Testing Tool Quality Center, Relationship Application, Oracle, Web
Services, WSDL, SOAP UI tool, Business Objects Reporting tool, Automation
using QTP, Simulator for Mobile device Testing.
The project's focus is around sharing data from 2 unique systems to
integrate, share and present to the prospective Top Business for Analysis.
The first system is the Relationship tool which is supported by corporate
resources and is a RDBMS with a web front end. The second system is FSAT,
stands for Fee Summary and Analysis Tool. The tool is used to facilitate
Sales Officers with producing a pricing proposal / quote for a Retirement
Solution product / plan to present to the prospective client at the point
of sale. So a number of Business Object Reports are created in the
Relationship Application which helps the top management to analyze the
performance of the company and also for the Budgeting purpose.
The project's focus is around having real time sync between different
applications.
Responsibilities:
. Involved in project from the kick off phase
. Creating the Master Test Plan, Test Strategy and System Test Plan and
get the signoffs from the reviewers.
. Analyze the business requirements documents and technical
specifications documents and identifying the Test Scenarios and Test
cases to for the base lined documents.
. Provide the estimates and resource requirement for the project.
. Worked with the Project Manager to identify resources, scope and
limitations of testing.
. Developed Scripts using VB Script language for Automating Testing
Activity in QTP specifically the regression Test suite.
. Primary liaison between Test Team and Project Managers.
. Regularly followed up with Development Team to discuss discrepancies
identified during testing and performance tuning.
. Performed Web Services Testing using the WSDL files given by
Development team for the request and validating the response with the
databases using the using SOAP UI.
. Also verify the Response by inserting the Assertions which act as a
checkpoint to verify the expected results in SOAP UI.
. Tested backend databases using SQL queries.
. The Web Based Application needs to be in sin with the Blackberry &
iPhone. So we used device emulators to demonstrate and test how the
device software, screen, keyboard and track wheel will work with
application. There were many different security group setups for the
users, who had access to different data of the Application. Testing of
the application was done by writing the Test scripts for
Functionality, performance, system testing of the Mobile application.
. Develop the Test plan & Strategy for Mobile Application and was
involved in end-to-end testing of the Mobile Applications.
. Involved in Design, Develop, Execution of Automated Test Scripts for
Sanity/Smoke testing, Integration testing, performing GUI Testing,
Functionality Testing, System testing, Database testing, Usability
testing, Regression Testing, Performance testing & Browser
Compatibility Testing,UAT, Post production verification of the
application in Production environment.
. Coordinate between Onshore offshore team.
. Conducted weekly Defect Status meetings and ensure defects were
following the Defect Life Cycle
. Maintain and provide status and progress of project activities, Defect
metrics and measurements to all levels of management.
. Work in close coordination with the developers, Business Analyst and
team members and help them when required
. Release validation, including certification, documentation and
signoffs.
BNY Mellon Asset Management International Limited
Pune, India
Project 1 Web Application Testing and Back End Testing
Duration May 2004 - June 2007
Role Associate Consultant/ Test Engineer
System Web Application (Internet Explorer 6.0 or newer)
Testing Tool Quality Center, Microsoft SQL
Contact Center Central (CC Central) is an application used by call centers
for contact management across the Business. It is used in a customized way
by different Business Units, so different Business Units use a different
version of CC Central Application based on their specific business
requirement. There are almost 6 Customized versions of CC Central with the
backend server Microsoft SQL
Responsibilities:
. Worked on multiple projects as a QA Test Engineer during my tenure.
. Review functional and design specifications to ensure full
understanding of individual deliverables.
. Backend database testing in Microsoft SQL environment including
validating stored procs, jobs and triggers.
. Identify test requirements from specifications, map test case
requirements and design test coverage plan.
. Develop, document and maintain functional test cases and other test
artifacts like the test data, data validation, harness scripts and
automated scripts.
. Execute and evaluate manual or automated test cases and report test
results.
. Hold and facilitate test plan/case reviews with cross-functional team
members.
. Identify any potential quality issues per defined process and escalate
potential quality issues immediately to management.
. Ensure that validated deliverables meet functional and design
specifications and requirements.
. Isolate, replicate, and report defects and verify defect fixes.
ACADEMIC QUALIFICATION
Master of Business Administration, India, in 2004
. Bachelor Of Computer Science, India, in 2002 Sai
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