Customer Service Data Entry
Resume:
MARY WILSON
• **** DEWBERRY
HOUSTON, TX *****
• **********@*****.***
Summary of Qualifications
Certified forklift operator with 10 years of customer service experiences in customer service
industry. Experienced in data entry by compiling and sorting information. Skilled in Microsoft
Office Suites and Internet Explorer.
Work History
Regal Staffing, Houston, Texas
Warehouse worker 2013- Present
Filling orders on the assembly line.
Assisting in making production daily.
General cleaning of facility.
Harlow’s, HOUSTON, Texas
Server 2013-2013
Serving menu items to customers.
Preparing garden salads, coffee, tea, and baking bread.
General cleaning including sanitation of beverage machine, tables, and kitchen area designated
for severs.
Use of Macro system computer program and processing credit cards authorization.
Fred’s Italian Corner, HOUSTON, Texas
Server 2013-2013
Serving menu items to customers.
Preparing garden salads, coffee, tea, and baking bread.
General cleaning including sanitation of beverage machine, tables, and kitchen area designated
for severs.
Use of Macro system computer program and processing credit cards authorization.
SMG, HOUSTON, Texas
Admission Gate Attendant 2010- 2011
Received and disbursed money at Reliant Park; involves use of electronic scanners, cash register,
or related equipment.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and
that there is adequate change.
Sold tickets and other items to customers, which resulted in increase of sales
Professional Head start Development, LAKE PROVIDENCE, Louisiana
Teacher 2009- 2010
Developed and implemented a daily, unit lessons plans for preschool, administered tests and
evaluations, and analyzed student performance.
Conducted group/individuals reading, and math activities for 3-10th grade and afterschool
tutorials.
Participated in faculty and parent conferences in order to improve the student performance.
Car Research, HOUSTON, Texas
Researcher 2007- 2008
Designed questionnaires for customer service.
Custom liaising with clients to receive instructions about the nature of the research to be carried
out.
Documented customers complaints and compliments that resulted in improvement of customer
service.
.
Aerotek, HOUSTON, Texas
Data entry clerk 2006- 2006
Prepared source data for computer entry by compiling and sorting information.
Entered customer and account data by inputting alphabetic and numeric information on keyboard
or optical scanner according to screen format.
Maintained data entry requirements by following data programs techniques and procedures.
BMS Catastrophe, FORT WORTH, Texas
Warehouse Supervisor 2005- 2006
Interpreted company policies to workers and enforced safety regulations.
Conferred with other supervisor to coordinate activities of individual department and served
internal customers.
Supervised 10 or more employees and assisted in daily warehouse and shipping areas including:
filing and shipping customers’ orders and ensured inventory transactions and accurately logged.
Operated forklift within safety guidelines.
Occupational License or Certification
OSHA Certified Forklift Operator Certification
Expires Mar 18, 2016
Forklift Services, Houston, Texas
Contact this candidate