Customer Service Manager
Resume:
Krista Rogers
Humble, TX 77346
Always looking to learn something new, hard worker, Team player, enthusiastic, Take criticism well and get the job done.
Qualifications
Excels at multi-tasking in a fast-paced, ever changing environment while completing projects within the necessary time
Detail oriented and knowledgeable of all office functions with great organization skills
Ability to multitask and manage busy patient loads
Friendly adaptable positive personality/attitude
Superior telephone, customer service, and computer skills.
Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
Quick learner
Experience
Tecomax, Houston, TX
Admin May 2013- Sep 2013
• Hiring of employees/ employee files (drug test, social, Id, And application process)
• Badges- making of the employee name badge
• booking calls / interviews (booking over 40 people a day for sales positions available)
• data entry
February 2011 – August 2011
ASHBY TRUCKING, Willis, TX
Bookkeeper / Office manager
Managed the entire set of books (paid bills, generated paychecks, invoicing, hours and times of employees)
• Used (QuickBooks, Excel) in the Accounts Receivable department to generate invoices for customers.
• Developed strong customer loyalty by overseeing their accounts and provided timely customer service whenever
the client called.
• Assisted the Accounts Payable department to ensure that payments were sent in a timely manner.
PAINTING BY TERI, Humble, TX June 2006 – Dec 2013 as Needed
Assistant
• Assisted owner
• Returned client’s phone calls to set up appointments for estimates and for scheduling painting assignments.
• Assisted owner in generating estimates for customer bids.
• Acquired the necessary painting supplies as directed.
• Upon completion of scheduled work, followed up with clients to ensure that the work exceeded their expectations.
Education
KINGWOOD COLLEGE, Kingwood, TX
(Associates degree) Anticipated Graduation date: (May) 2014
GPA X.X/ 3.1
Other Skills
• Familiar with a multi-line phone system.
• Proficient in typing over 35 words per minute.
• Effective communicator as a liaison between clients and owners.
• Friendly positive personality/ attitude
• Adapt well
• Hard worker
• Dependable
• Responsible
• Quick learner
Contact this candidate