Manager Quality Control

Laila Thompson

Production Manager

Halethorpe, MD

***********@*****.*** - 443-***-****

Manufacturing and production professional skilled in leading high-producing teams and using lean

manufacturing to reduce costs and increase process efficiency. 17 years of manufacturing management

experience, including cross-training and scheduling employees, ordering parts, record-keeping and meeting

all production deadlines.

Highlights

Experienced in production scheduling; Process certification; Knowledgeable of quality control standards;

Dedication to product quality; Procurement specialist; Conditioning and quality procedure expertise.

Purchasing ability

WORK EXPERIENCE

Production Manager

Praemittias Systems LLC JULY - Lorton, VA - July 2008 to October 2013

Production Manager

• Managed entire manufacturing process for company direction finding and threat warning systems as well as

other company projects.

• Established, reviewed and modified if necessary, production schedules, operational standards, policies,

departmental processes, materials, and equipment and manpower resource requirements.

• Monitored product standards and implements quality-control programs to ensure health and safety guidelines

are followed

• Managed direction of 15 -25 non-exempt and exempt employees involved in production, assembly,

subassembly or fabrication operations in the System Assembly and Integration lab (SAIL).

• Management of laboratory spaces and inventory control of government-issued material.

• Conducted and oversaw all training, team collaboration, review and discipline of all employees assigned to

SAIL.

• Participated in Change Control Board (CCB) meetings for approval or disapproval of engineering changes

and/or deviations from a configuration item's current approved configuration documentation.

• Conducted verification of software/hardware system testing for software release candidates before initial

release to tactical field and SIGINT operators. Verification included uploading/downloading mission using the

tactical mission configuration software, validating AR8200 receiver functionalities, antenna Line of Bearing

accuracy using RF anechoic chamber, environmental testing, longevity testing and prior defects

• Conducted initial first article validation testing using pre-production engineering drawings. Submitted end

results to quality control engineer for review and follow up.

• Understood applicable ISO9000 standard as it relates to documentation, assembly, testing, training,

monitoring, and delivery of all products delivered to the customer.

• Communicated to employees of production and material problems and coordinates with support groups to

resolve problems affecting schedules.

• Coordinated production activities with other departments such as quality control, engineering and logistics.

• Secondary logistician with the ability to procure needed equipment, supplies and inventory for all ongoing

projects as well as train primary logisticians in their duties and on Parts & Vendors software.

• Conducted certified IPC-7711 / IPC-7211 Repair and Rework Solder training.

Senior Engineering Technician

• Assembled and tested direction finding antennas using a spectrum analyzer, oscilloscope and other

test equipment for radio frequency gain and antenna selection. Tested GPS and compass using RS232

communication for valid response in NMEA format.

• Assembled and tested handheld component containing AOR 8200 receiver, direction finding module PCB,

video adapter and microprocessor.

• Flashed microprocessor using display head and video adapter for Windows CE application. Validate firmware

version for quality control after flash is completed.

• Assisted engineers in their duties by troubleshooting, assembling & soldering all types of printed circuit

boards. Procure research and development supplies and equipment.

• Managed laboratory layout and spaces as well as tracking lab inventories, test equipment, tools, supplies,

defects and shipments.

• Managed configuration management items for engineering change requests and engineering change orders

for software and hardware departments.

• Participated in engineering design reviews and inputted and maintained data using ISO-Xpress and

SharePoint programs.

• Communicated all manufacturing trends to Quality Assurance and Engineering management, as well as

upper level management and customer.

• Maintained parts databases kits and build of materials (BOMs), of all projects utilizing the Parts & Vendors.

Significant Accomplishments Included:

Managed production team on $50 million contracts for US Army and US Marine Corps for threat warning

system.

Supported Praemittias Systems’ Quality Management Representative (QMR) on two separate successful

external surveillance audits in support of ISO 9000:2008 certification.

Developed and implemented company training program for all technical and non-technical employees.

Trained SIGINT and NON SIGINT Subject Matter Experts (SMEs) on the troubleshooting and repair of system

sub-assemblies and configurations for portable wireless mesh network using IEEE 802.11 b/g and 802.3

protocols.

Recognized as a “Top Ten Team Member for the 2009 US Army Greatest Invention of the Year, in

Communications – Electronic Research, Development and Engineering Center for the Wolfhound Handheld

Threat Warning System”.

Planned, researched, budgeted, scheduled, and oversaw layout and construction of the 36 X 35 sq. ft. System

Assembly and Integration Lab (SAIL) on-time and on-budget.

Successfully filed for three FCC GPS re-radiating antenna experimental licenses.

Supervised the installation, licensing and maintenance of company critical use FCC legal GPS re-radiating

antenna

Project manager for a classified, extended range, portable, 802.11 network analyzer.

Developed and implemented individualized company training programs for Sail Lab employees for Praemittias

Systems.

Developed manufacturing manuals for the main nodes of the company’s direction finding and threat warning

systems.

Developed and implemented company policies and procedures for Electric Static Discharge (ESD), Shelf Life,

Tools, Hazardous Communications, and Waste Management

Engineering Lab Manager/Purchasing & Material Manager

Smart Transitions, LLC - Oakton, VA - July 2004 to July 2008

• Assisted Electrical Engineers in fabricating and testing of prototype analog and digital circuits, to include RF,

power systems and microprocessors and other types of systems that are developed and serviced.

• Performed analysis of Radio Frequency (RF) communications systems.

• Designed and performed experiments to understand communications specifications, formats, and protocols;

reported on findings.

• Assembled & soldered prototype printed circuit boards (PCBs), and breadboards according to engineering

change orders and drawings.

• Fabricated and modified an array of custom cables using Hirose, Amp and JST connectors and terminals.

• Coordinated purchasing, planning, scheduling, inventory control, shipping & receiving, and monitoring the

flow of all materials through the production or contract cycle.

• Maintained documentation and hardware configuration management of company products.

• Managed all laboratory spaces and inventory control of government furnished equipment (GFE & capital

acquired purchased (CAP) equipment and materials.

• Maintained parts databases, kits and build of materials (BOMs) of all projects.

Significant Accomplishments included:

Developed and implemented approved company's government property control process.

Developed and implemented purchasing policies and purchase order procedures.

Radio and Telephone Maintenance Technician/ Manager NCOIC

USAF Reserve - Willow Grove Air Reserve Station - November 1989 to December 2005

Radio and Telephone Maintenance Technician / Manager NCOIC

• Managed multi-functional Communications-Electronics Maintenance Shop.

• Generated work schedules, assigned work orders, scheduled preventative maintenance, documented

training and evaluated job performances.

• Supervised, trained, evaluated and mentored subordinate ground radio, telephone and computer repair

technicians.

• Implemented Core Automated Maintenance Systems (CAMS), a computer system used for the

documentation of preventative maintenance and repair schedule of telephone, computer & ground radio

equipment.

RF Test Technician

Digital Receivers Technology, Inc. - Germantown, MD - November 2002 to July 2004

Responsibilities

Radio Frequency Test Technician

• Engaged in the design, manufacturing and testing of advanced electronic equipment to support the missions

of the US Signals Intelligence (SIGINT) and law enforcement communities, focusing on the development of

advanced receiving equipment capable of processing a variety of modern wireless protocols, (WCDMA, GSM,

IS-136 and cdma2000 protocols), serving the communications reconnaissance market with state-of-the-art,

DSP-based equipment.

• Tested and troubleshot state-of-art-circuits and synthesizers for wireless transceivers in the DC to 8 GHz

range, with emphasis on small size, low power and high performance components.

• Shared in all aspects of product testing, from concept to system, circuit, and PC board-level design, through

successful volume production.

• Assisted in the design of comprehensive wireless test solutions for addressing the needs of high capacity or

multi-standard analysis for wireless cellular system.

Skills Used

Utilized variety of test equipment including spectrum analyzers, signal generators, power meters, frequency

counters, network analyzers for typical RF measurements such as voltage standing wave ratios, signal to noise

ratios, group delay, envelope delay, unity gain, dither and phase shift.

2nd Shift Gratings Lab Assistant Manager/ Electronic Technician

Ciena Corporation Inc - Linthicum Heights, MD - January 1996 to February 2002

Optical Filter Laboratory Supervisor (2nd Shift)

• 2nd shift supervisor of optical filter lab.

• Supervised and trained all shift personnel in workplace procedures, test equipment usage and safety

practices.

• Recorded and communicated shift trend analysis to day shift manager, quality assurance engineer and upper

level management.

• Evaluated personnel in job performance.

• Provided feedback to managers on personnel and lab developments.

• Procured supplies and managed inventory as needed.

• Developed and managed work schedules.

• Maintained training logs and records.

Electronic Technician

• Performed functional, calibration and fault isolation testing on electronics and fiber optic modules in a Surface

Mount Technology (SMT), and a Return Module Assembly (RMA) environment.

• Fabricated and measured optical filters to company specifications.

• Utilized In-circuit test equipment for various electronic assembly modules for analog, digital, and power

compliance to company specifications.

• Managed the flow of modules through environmental stress testing process to include set up, tear down,

and repair of failed modules.

EDUCATION

Bachelor of Science in Business Administration

Kaplan University - Fort Lauderdale, FL

2013 to 2015

Associate of Science in Electronics Engineering Technology

Community College Of Philadelphia - Philadelphia, PA

1991 to 1995

SKILLS

Certified IPC 7711 /IPC 7721 Solder Trainer, Certified Electro-Static Discharge Trainer

ADDITIONAL INFORMATION

TS/SCI Active Clearance awarded February 2012Retired, Honorably Discharged USAF Reserve Master

Sergeant

Possess a lifetime active FCC License.

Contact this candidate