Computer Science, E-commerce, SQL database, Customer Service

HIGHLIGHTS OF QUALIFICATIONS

. Strong grasp of technologies (e.g. C/ C++, Java, HTML,CSS, PHP, Oracle

and .Net), and attention to detail

. Excellent gathering data and analyzing data skills, finish master

paper independently

. Strong analytical and problem-solving skills

. Highly effective liaison and communication skills

. Able to strategically manage time and direct multiple tasks

effectively

. Excellent research skills through published materials

. Enthusiastic, knowledge-hungry learner, eager to meet challenges and

quickly assimilate

TECHNICAL SKILLS

Operating Systems: Linux/ UNIX: Fedora, CentOS, SUSE

Windows: Windows

8/7/Vista/XP/NT/ME/2000,

Window Server 2005/2008

Programming Languages: C/C++, Java, Visual Basic, AS/400 Control

Language

Web Development: HTML/HTML5, XML, CSS/CSS3, AJAX, jQuery, JSON,

JavaScript, Perl, PHP5, ASP.Net MVC, C#,

Databases: Oracle SQL 11g(SQL *Plus), MySQL, DB2, MS Access

Tools: MS Office, OpenOffice, Flash, Photoshop, VirtualBox, VMware

EDUCATION

Computer Programmer Diploma Program Sep

2011 - Dec 2013

Applied Science and Technology Fundamentals Certificate Program

Sep 2010 - Sep 2011

Seneca College, York Campus, Toronto

. Cross-browser web programming (HTML5, CSS/CSS3, Javascript, AJAX,

jQuery, JSON, Apache, Linux)

. Structured / Object oriented programming using C/C++

. Database-driven intranet programming (PHP5, HTML, CSS, MySQL, PL/SQL,

Apache)

. Database-driven intranet programming (VBScript/ASP, HTML, CSS, MS

Access, IIS)

. E-Commerce website (Perl, CGI, HTML, CSS, SSL Apache, Linux)

. Network Design and Configurations (Apache, IIS, DHCP, DNS, Mail, FTP,

Firewall, MySQL, Windows Server2005/2008, Windows 7, CentOS 5.5)

WORK EXPERIENCE

Customer Service Coordinator Sep 2009 -

Present

DSL Traveller's Tours Inc, Markham

. Provide quality customer service in English/Cantonese/Mandarin

. Cooperate with management team and create new products

. Analyze and document customer information

. Maintain and developer e-commerce website and web application

Senior Manager May 2006 -

Aug, 2009

Chuang Ye Construction Inc, Toronto

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