Customer Service Sales

Location:

Posted:

March 16, 2014

Kiersten Stidnick

Phone Banker - Wells Fargo

Phoenix, AZ

***********@*****.*** - 602-***-****

WORK EXPERIENCE

Phone Banker

Wells Fargo - Phoenix, AZ - November 2013 to Present

A call center with a team of highly trained bankers, navigation and understanding multiple

computer softwares programs, and federal regulations were necessary. Strong emphasis on selfset and

motivated goals for sales and customer service are set, and a polite and respectful relation with every customer

is key, along with great work attendance.

Express Account Manager

Discover Financial Services - Phoenix, AZ - July 2013 to November 2013

Call center environment on a team of 15-20, in a numbers, and goals driven environment. A phone and

computer based job, where navigation between up to five different computer programs per call were necessary,

all while making light, friendly conversation with customers, and helping with account inquiries, giving credit

information, and expressing empathy to deal with complex issues.

Summer Intern

Arizona Democratic Party - Phoenix, AZ - May 2013 to September 2013

Acted as front of office receptionist, answering phone calls, organizing mail, and other classified information,

setting up appointments, directing walk ins to the correct offices, filling, copying, and scanning for the office,

and its associates. Worked on several different computer programs, both Microsoft, and Linux base, typed and

sent emails, organized events, and other tasks as needed.

Sales Associate

Best Buy - Phoenix, AZ - October 2012 to July 2013

Worked on multiple computer programs to order, organize, sell, and maintain the back of the store warehouse,

answered basic inquiries, and made appointments over the phone for repair services.

Team Member

Harkins Theaters - Phoenix, AZ - November 2011 to August 2012

Worked on a large team with strict time lines to complete tasks, and needed to multitask while providing

exceptional customer service, while maintaining an organized work station, and keeping account of large sums

of money, and customers in a fast paced environment.

EDUCATION

Sandra Day O'Connor High School

May 2013