Customer Service Sales
Resume:
EVETTE L. DANCY
***********@*******.***
P.O. Box 471
Nashville, North Carolina 27856
SUMMARY
I am seeking to secure a Manufacturing or Customer Service position where
skills and experience will present growth and opportunity for advancement.
I have several years experience in customer service and manufacturing.
Known for being reliable and dependable with strong work ethic and the
ability to work independently or as a team member.
EMPLOYMENT HISTORY
MERCK PHARMACEUTICAL, (Manpower) Wilson, NC May 2012 -
November 2013
Packaging Operator
. Perform a wide variety of tasks and operations in GMP, aseptic and
controlled environments that are required to support and execute
production.
. Operate and maintain assigned equipment in SPO by performing
mechanical, electronic, electrical, and pneumatic/hydraulic
troubleshooting and repairs.
. Complete preventative maintenance and repairs as assigned for the
equipment and facilities within Sterile and Packaging Operations.
. Perform cleaning and housekeeping requirements as assigned in the
areas.
. Perform all duties of other classifications in Sterile and Packaging
Operations as assigned by supervision.
. Perform in a leadership role to coordinate and execute line/equipment
set-up, start-up, and on-going operations on a daily basis.
. Provide real-time status of the line operation or individual piece of
equipment and guide activities of other classifications assigned to a
specific operation or production activity to ensure effective
operation. Responsible for completing documentation as assigned by
supervision to monitor the performance of equipment and line
operations; participate in team meetings to focus on increased
performance and safety of the equipment.
. Batch documentation and sign off. Follow all SOP's and GMPs
procedures.
KIDDE AEROSPACE (Kelly Temporary), Wilson, NC
May 2011 - July 2011
Material Clerk & Packing
. Staged sales orders for elements; staged elements to sales orders and
keyed transactions in AS400.
. Printed sales orders and various other documents as requested by
individual customers.
. Delivered orders to staging area and expedited orders.
. Capable of prioritizing orders to ensure on time shipment, took orders
to shipping after packaging.
. Interacted with stockroom personnel to ensure the fulfillment of
orders on a timely basis.
WEST COMMUNICATIONS, Rocky Mount, NC
October 2010 - February 2011
Customer Service
. Performed excellent customer service, answered calls and placed
pharmaceutical orders for customers.
. Assisted customers with orders and shipping.
HOSPIRA, INC, Rocky Mount, NC
February 2002 - August 2009
QA Specialist III (2005 - 2009)
. Worked independently as a Certified Quality Inspector responsible for
the sampling of pharmaceutical products during final packaging.
. Certified Drug Agent responsible for handling Scheduled controlled
drugs to include performing line clearances.
. Experienced with the inspection of glass, plastic and other various
commodities for cosmetic/physical defects.
. Knowledge of receiving, handling & processing; worked with computer
interface / regulatory requirements.
Production Operator (2002 - 2005)
. Responsible for final packaging and inspection of pharmaceutical
products. Proficient in SOP's and GMP's,
. Capable of troubleshooting technical equipment essential to the
production line.
COOPER STANDARD AUTOMOTIVE, Rocky Mount, NC
May 1994 - October 2001
Mold Operator / Machine Operator
. Responsibilities included but were not limited to loading parts of
rubber into mold, which produced gaskets, molding, trimming, packing
and sorting rubber parts, while supplying operators with parts to
make glass runs.
. Trained for different jobs inside different departments as an
alternate backup.
EDUCATION
Rocky Mount Senior High School, Rocky Mount, North Carolina
Diploma, 1993
REFERENCES
Available upon Request
Contact this candidate