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Customer Service Sales

Location:
Nashville, NC
Posted:
March 16, 2014

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Resume:

EVETTE L. DANCY

acc5t2@r.postjobfree.com

P.O. Box 471

252-***-****

Nashville, North Carolina 27856

SUMMARY

I am seeking to secure a Manufacturing or Customer Service position where

skills and experience will present growth and opportunity for advancement.

I have several years experience in customer service and manufacturing.

Known for being reliable and dependable with strong work ethic and the

ability to work independently or as a team member.

EMPLOYMENT HISTORY

MERCK PHARMACEUTICAL, (Manpower) Wilson, NC May 2012 -

November 2013

Packaging Operator

. Perform a wide variety of tasks and operations in GMP, aseptic and

controlled environments that are required to support and execute

production.

. Operate and maintain assigned equipment in SPO by performing

mechanical, electronic, electrical, and pneumatic/hydraulic

troubleshooting and repairs.

. Complete preventative maintenance and repairs as assigned for the

equipment and facilities within Sterile and Packaging Operations.

. Perform cleaning and housekeeping requirements as assigned in the

areas.

. Perform all duties of other classifications in Sterile and Packaging

Operations as assigned by supervision.

. Perform in a leadership role to coordinate and execute line/equipment

set-up, start-up, and on-going operations on a daily basis.

. Provide real-time status of the line operation or individual piece of

equipment and guide activities of other classifications assigned to a

specific operation or production activity to ensure effective

operation. Responsible for completing documentation as assigned by

supervision to monitor the performance of equipment and line

operations; participate in team meetings to focus on increased

performance and safety of the equipment.

. Batch documentation and sign off. Follow all SOP's and GMPs

procedures.

KIDDE AEROSPACE (Kelly Temporary), Wilson, NC

May 2011 - July 2011

Material Clerk & Packing

. Staged sales orders for elements; staged elements to sales orders and

keyed transactions in AS400.

. Printed sales orders and various other documents as requested by

individual customers.

. Delivered orders to staging area and expedited orders.

. Capable of prioritizing orders to ensure on time shipment, took orders

to shipping after packaging.

. Interacted with stockroom personnel to ensure the fulfillment of

orders on a timely basis.

WEST COMMUNICATIONS, Rocky Mount, NC

October 2010 - February 2011

Customer Service

. Performed excellent customer service, answered calls and placed

pharmaceutical orders for customers.

. Assisted customers with orders and shipping.

HOSPIRA, INC, Rocky Mount, NC

February 2002 - August 2009

QA Specialist III (2005 - 2009)

. Worked independently as a Certified Quality Inspector responsible for

the sampling of pharmaceutical products during final packaging.

. Certified Drug Agent responsible for handling Scheduled controlled

drugs to include performing line clearances.

. Experienced with the inspection of glass, plastic and other various

commodities for cosmetic/physical defects.

. Knowledge of receiving, handling & processing; worked with computer

interface / regulatory requirements.

Production Operator (2002 - 2005)

. Responsible for final packaging and inspection of pharmaceutical

products. Proficient in SOP's and GMP's,

. Capable of troubleshooting technical equipment essential to the

production line.

COOPER STANDARD AUTOMOTIVE, Rocky Mount, NC

May 1994 - October 2001

Mold Operator / Machine Operator

. Responsibilities included but were not limited to loading parts of

rubber into mold, which produced gaskets, molding, trimming, packing

and sorting rubber parts, while supplying operators with parts to

make glass runs.

. Trained for different jobs inside different departments as an

alternate backup.

EDUCATION

Rocky Mount Senior High School, Rocky Mount, North Carolina

Diploma, 1993

REFERENCES

Available upon Request



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