Customer Service Assistant

L au ren McFowler-Ray

Brooklyn, NY 347-***-**** L *********@*****.***

Summa ry

• Proficient knowledge of Microsoft Office (Word, Excel, PowerPoint) and

I n ternet

• Capable leader and team member

• Able to plan and organize self, others and operations

• Excellent presentation and communication skills

Education

• Master of Science in Global Business and F inance M ay 2013

Brooklyn College, CUNY Major GPA: 3.6

• Bachelor of Business Administration I n Business Management May

2012

Brooklyn College, CUNY

Work Experience

Darlene’s U topia Brooklyn, NY Jan 2012- Present

Executive Assistant

• Provided administrative support to the CEO and 5 members of the team

• Served as liaison between clients and executive team, fostering a sense of

teamwork and collaboration

• Assisted in planning and coordinating business events

• Increased clientele base 15% by networking and promoting business on social

media networks

The Food Emporium New York, NY Sept 2007- Present

Cashier

• Checked out customers and maintained a friendly, professional demeanor

• Increased sales by providing excellent customer service to our patrons

• Mentored and t rained new cashiers

• Maintained a clean and organized checkout area

Tabernacle Day Care Brooklyn, NY July 2006- Sept 2006

Summer Volunteer

• Planned and carried out daily activities that stimulated growth and

development in language, social skills, and motor skills with kids between the

ages 1 and 2

• Prepared and served nut ri tious meals and snacks to the children

• Maintained a safe and healthy environment

C ertificate

Teacher’ Assistant B rooklyn, NY July 2013

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