Customer Service Administrative Assistant

Melissa Rubio

*** ***** *****

Laredo Tx. ***43

956-***-****

**************@*****.***

Strength: Secretarial/Clerk Position

Skills Summary:

• Highly proficient in front desk office system

• Microsoft Excel, Microsoft Word, Microsoft Windows

• 10-key by touch

• Effective problem solver; prioritize and manage heavy work flow

without direct supervision.

• “Can do” attitude; work very cooperatively with legal and non-legal

staff.

• Excellent working relationship with worldwide clients and

customers

• Additional skills include customer service, general customer

support.

Experience: Logis Inc. 5/2003-5/2004

4117 Trade Center Blvd.

Laredo Tx. Data Entry

• Facilitate conversion of clients through e-mail.

• Generate Windows Excel reports; assist in month-end

processing.

• Manually post send receive e-mails of merchandise to clients

from U.S.A & MEXICO

• Interaction with several companies around the world.

• Processed shipping invoice and labels for shipping department.

Staff Force 5-2004/11-2007

1505 Calle Del Norte Laredo Candle/Diamond Dist.

Laredo Tx. 78041 Receptionist/Shipping Dept.

• Greet clients and customers.

• Tracking incoming and outgoing mail.

• Transferring calls using the PBX phone system.

• Disbursing pay roll.

• Bill of loadings

• Labeling each pallet to its right full destination.

• Emailing clients for merchandise security.

Amigo Staffing 3/2013-5/2013

1205 E. Hillside Rd.

Laredo Tx. 78041 Data Entry

• Invoicing time for incoming and outgoing merchandise form

warehouse

• Report hazardous material on-line with City of Laredo

• Completed 3 month inventory using Excel

Elite Staffing 7/2013-8/2013

5415 Springfield Ave. Ste 1A Holding Institute, Inc.

Laredo Tx. 78041 Administrative Assistant

• Answer and transfer calls

• Communicate with Board of Directors by e-mail.

• Set up meetings using outlook

• Copy machine,scanner

• Set up appointments with clients for future services.

• Organized Executive Directors calendar by using gmail

Halloween Spirit 9/2013-11/2013

2000 San Dario

Laredo Tx.

Costumer Service

Greet clients show and explain our services.

Restock any misding inventory for store sale.

Always available willing to help costumers for full costumer service

such as orders personal information etc.

Contact this candidate