Manager Customer Service

Billy R. Key

P.O.Box ***, Salem, OH ***** 330-***-**** E-mail: *********@*****.***

SUMMARY: Energetic Safety Compliance Manager seeks to relocate to the area. With

** ***** ** ********** *****ience in the transportation industry, I perform both DOT

compliance, as well as human resource duties for all drivers, trucks and equipment.

Accustomed to working in a fast paced environment, I diligently enforce FMCSA

regulations and have successfully improved the companies rating.

RELATED EXPERIENCE:

Safety Compliance Manager 2010-present

Checkered Express, Inc. Girard, OH

Responsible for filing all documents pertaining to renewals, DOT/OSHA compliance,

and accidents. Implement programs and policies for training, compensation, and

benefits. Hiring and firing, orientation, screening, and workers compensation. Monitor

operations to ensure the services meet the obligations, perform internal audits, and

serve as the 24 hour point-of-contact for all internal and external personnel.

Shop Manager 2009-2010

Zorro Trucking, Youngstown, OH

Maintain shop operations and customer relations. Responsible for hiring and firing of

mechanics. Ensure DOT compliance and perform tractor/trailer inspections. Structure

and implement safety compliance programs, as well as decreasing the number of

emergency breakdowns and failed roadside inspections.

Fleet Manager 2005-2009

Bridges Transport, LLC Youngstown, OH

Responsible for maintaining all aspects of the repair shop including safety and DOT

compliance, keeping accurate records, and filing necessary documents. Perform

inspections of heavy equipment and tractor trailers, and complete audits for possible

safety hazards. Inventory and ordering of supplies and equipment. Responsible for

hiring and firing of mechanics.

Transportation Director 1993-2005

Upon This Rock Construction, Inc., Mercer, PA

Education:

U. S. Navy 1988-1993

USS Bergall (SSN667) Norfolk, VA

Yeoman: Office Administration

Billy R. Key

P.O. Box 753, Salem, OH 44460 330-***-**** E-mail: *********@*****.***

March 15, 2014

To: Office Manager

I currently serve as Safety Director for a local trucking company. I am relocating to the

area and am seeking a Management position. My 20 years of management experience

is diverse and includes DOT Safety Compliance, human resource experience and

customer service, which makes me an ideal candidate for your client.

I am knowledgeable and experienced with all aspects of DOT and OSHA regulations. I

have restructured many older policies and implemented many new policies in

accordance with CSA’s SMC (Safety Management Cycle). Due to my exceptional

knowledge and experience, I would ensure that my employer remained in compliance

with CSA and all parts 49 CFR, thereby operating in a safer, more cost effective

manner. I work well independently or as a team, and enjoy working in a fast paced

environment.

I look forward to discussing my skills as well as any available opportunities with you. I

will be in touch by the end of the week, and welcome the opportunity to sit down with

you in person.

Thank you for your consideration.

Billy R. Key

Contact this candidate