ELIZABETH A. HEGHINIAN
** ****** **** ***** . *******, NJ 07670 . TEL/FAX: 201-***-****
Email: **********@*********.***
SUMMARY
Engineer employing sharp business acumen, with background in quality
assurance/testing, project management, technical writing and
sales/marketing support. Ability to design, test, perform stochastical
analysis, read blueprints, write and train. Team player and individual
contributor with a high level of enthusiasm and perseverance.
DELIVERABLE LIFE SKILLS
* Commitment to achieving results.
Find errors and address these for quality output deliverable above job
description as opportunity presents itself, i.e. salvaged client contract
while employed as technical writer.
* Team Player, Individual and Leadership.
( Pooled team information supporting training with cut budget to
insure optimal deliverable. With permission,
created online how-to guide that reduced team learning curve.
( Became project manager in less than 3 months of starting as entry
level, eventually leading team to get ISO
documentation completed.
( Saved company from lawsuit and rescued client contract.
( Team globally recognized for excellence.
* Analytical, Communication Skills, Creativity.
( Systematically perform QA lifecycles.
( Started Birthday policy that improved communication and, hence,
productivity within team.
( Salvaged contract by offering a workaround to management while
holding a very different role and being a
contractor.
COMPUTER SKILLS
Software: Organizational Proprietery Automated Testing
tools, MS Word, FrameMaker, Adobe Acrobat,
Internet/Intranet, Visio, CAD, Emacs, Excel, PowerPoint,
Publisher, Access, Adobe Photoshop,
PhotoDraw, Publisher, Exchange, Outlook, Schedule,
Lexis/Nexis, Lotus Notes, PS Notes, PC Law.
Language: FORTRAN-77.
Hardware: IBM RS6000, IBM, Mac.
Operating Systems: Windows, UNIX, Mac, DOS.
PROFESSIONAL EXPERIENCE
Engineering
* Completed quality assurance/testing cycles for test case research,
fabrication and execution, including acceptance testing, regression
testing, unit testing, cleanroom testing and modification request (MR)
compilation review, altering priority status and sign off standing.
* Identified efficiency deficits and created time-saving enhanced
quality productivity tool to achieve greater cost reduction.
* Provided technical solutions directly to clients.
* Reviewed overall shop operations to increase productivity, efficiency
and profits.
Technical Writing
* Managed and assigned documents for review in project management role
as documentation coordinator for team.
* Analyzed, validated and wrote documentation satisfying ISO9001
standards.
* Researched and gathered material for presentations to clients.
* Compiled metrics data to ensure quality goals were exceeded or met,
including using own created proprietary automated metrics system
tracking tool.
* Provided internal training resolutions, contributing to greater team
output efficiency.
* Supplied ideas that both salvaged a client and the contracted
company's reputation.
Marketing/Sales
* Managed corporate financial transactions.
* Managed and developed customer relations.
* Created advertising campaigns.
* Managed repair and shipping coordination.
WORK EXPERIENCE
Hudson Machinery New Jersey, Inc., Alpine, NJ, Equipment Broker, 1977 -
present.
US Census Bureau, New York Regional Office (LCO: Montvale, NJ), New York,
NY, Enumerator, 2010.
TekSystems Telecom, New York, NY, Technical Writer, 2000.
Management Technology Associates (a US Government contractor), Picatinny
Arsenal (NJ), Engineer/Analyst, 1999.
Freelance Computer Tutor, 1998.
National Software Associates, Parsippany, NJ, Industrial Engineer, 1997.
Bellcore, Piscataway, NJ, Quality Software Engineer, 1994-1995.
Phoenix Engineering Supply Company, Inc., Project Engineer, 1993.
EDUCATION
H&R Block, Tax Preparation Certificate, Englewood, NJ.
Stevens Institute of Technology, MSEE and BSEE - Electrical Engineering,
Hoboken, NJ.
Design Project: Laplacian Pyramid of digital voice samples for data
compaction.
Sarah Lawrence College, BA - Music, Bronxville, NY.
Drew University, Major - Chemistry, Minor - English, Madison, NJ.
MISC: I.E.E.E., Stevens Alumni Pharma and Medical Products Club, Various
musical ensembles, Bergen County Board of Elections - Poll Work, etc.
US CITIZEN
ELIZABETH A. HEGHINIAN, Tel/Fax: 201-***-****; Email:
**********@*********.***