Customer Service High School

Durque Richardson

**** ****** ******* **** ********, GA 30064 / 404-***-****) **************@*****.***

SUMMARY OF QUALIFICATIONS

Proficient in areas of customer service including: situation evaluation and analysis, organization, strategic

planning, and work development. Also advanced in using Microsoft Office 2007/2010 suite,installation,

configuration, simple maintenance, troubleshooting.

COMPUTER/TECHNICAL SKILLS:

Windows XP, 7 and Vista, PC/Macintosh

PROFESSIONAL SKILLS:

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Provide Quality Customer Service Answer Telephones,Take Messages &

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Multitasking on Multiple Route Calls

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Assignments With High Quality Schedule Appointments

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Function Under High Pressure Handle Cash Transactions With

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MS Word, PowerPoint, Publisher, Honesty

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Excel Complete and Make Orders with

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Accuracy and Efficiency

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CUSTOMER SERVICE SKILLS:

Business savvy, professional phone etiquette, expert problem solver/troubleshooter, great

communication and verbal skills, highly effective writing skills, able to accept responsibility and

delegate where needed, works well with all types of personalities, great organizational skills,

skilled motivator, great business ethics, strong presentational skills, loyal, driven, honest, and

committed to a job well done.

WORK HISTORY

3/2013 Present Walmart – Deli/Stocking/Meat Atlanta, GA

5/2011 Present Taco Bell Cashier/Line Cook/Stocking Atlanta, GA

6/2010 8/2010 Red Cross Volunteer Norwood, NC

1/2006 8/2010 Studio Producer/Manager Norwood, NC

EDUCATION & TRAINING

2006 2010 South Stanly High School Norwood, NC–High School Diploma

2010 Present Art Institute of Atlanta Atlanta, GA –Audio Production

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate