Project Manager PMP

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

SUM MARY

Senior Delivery Manager skilled in interfacing with customers, identifying business needs

and delivering technical solutions, experienced in Information Systems with a focus on

various industries including Retail, Hospitality, Insurance, Travel, Telecom and

HealthCare.

U SA Citizen

MANAGEMENT SKILLS

• 25 years of experience in the Computer Industry and PMI, M icrosoft Certified

P rofessional

• Strong experience in different portfolios of Requirement Study, Prototyping, Scaling,

Testing and Implementation and Maintenance.

• Expertise in developing Financial Applications

• Participated in many projects from Analysis stage to Implementation

• Excellent communication skills

• Strong systems analysis and modeling skills

• Abili ty to solve problems in a logical manner

• Quick learner

• Define Business Process; identify the r isk, doing r isk analysis and providing baseline

acceptance criteria and deliverables

• Excellent verbal and writ ten skills, especially with regards to presenting findings to

both technical and non-technical audiences

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

TECHN ICAL SKILLS

FUNCT IONAL TECHNOLOGY

• •

S/W development life cycle Languages - .NET, XML, HTM L,

methodologies Java, PL/SQL, JavaScript, COBOL,

C lipper.

• Requirements definition, functional

•

specifications and gap analysis Databases - Oracle, SQL Server, C-

ISAM.

• Implementing projects, end to end

•

testing and user acceptance testing Operating systems - UN IX, Windows

(3.x, 95, NT, 2000, XP).

• Knowledge of Point of Sale systems

• Development Tools - Uniface, Visual

• Knowledge of Backoffice systems for

Basic, Oracle Forms, PVCS.

Retail chains

• Testing Tools –Test Director.

• Knowledge of Health Insurance

•

systems OBIEE 11g

• Knowledge of Telecommunication

system

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

PROFESSIONAL EXPER IENCE

Feb ’06 – Til l Date: Senior Delivery Manager, Cognizant Technology Solutions and handled

various programs /projects as discussed below.

Jun ’13 – Sep ‘13: P roject Manager, MassMutual I nsurance

MassMutual is one of the leaders in the Insurance Industry and their retirement solution is

considered as one of the best. MassMutual work hard to get to know you and your unique

f inancial goals – and they strive to maintain a long-term relationship with you, helping you

adapt and refine your financial strategies as you move through life. The Company was

t ransforming their web site into new look and feel and with more features added to the

Participants and Sponsors to perform their routine activities much easy.

• Responsible for coordination with the Customer and delivery control for the Web

Portal - Sponsor project

• Coordinate Project Management activities at Onsite and Offshore

• Work with PMs, BA, SMEs and the Supplier and implement the solutions in the

p roject.

• Ensure that all projects follow the standards mandated by the Program

A ug ’12 – Mar ‘13: Delivery Manager, Etihad Airways

Etihad Airways is the National Airline of the United Arab Emirates. Etihad had won

World’s leading airline awards many t imes for its excellent service. The Airline seeks to

reflect the best of Arabian hospitality – cultured, considerate, warm and generous – as well

as enhance the prestige of Abu Dhabi as a centre of hospitality between East and West.

E tihad has chosen to migrate from Amadeus system and implement Sabre solution in the

PSS Transformation program.

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

• Responsible for coordination with the Customer and delivery control for the project

• Responsible for managing Ecommerce domain

• Responsible for ramping up resources for the project

• Coordinate Project Management activities at Onsite and Offshore

• Work with PMs, BA, SMEs and the Supplier and implement the solutions in the

p roject.

Jan ’10 – Aug ‘12: UK/CE Portfolio Manager, Retail Testing

Handling multiple accounts under my portfolio for both UK/CE and US based customers.

Responsibili ties include

• Manage P&L for the group

• Create and Review Service Improvement Plans for existing accounts

• Identify growth opportunities and int roduce new line of services for existing

accounts

• Participate and contribute for new business growth in the region like RFPs, Client

P resentations

• Implement cross functional best practices from different groups

• Implement Cohesive and Congenial Culture

Jan ‘09 – Dec ’09: Project Manager, Walmart, Bentonville

Walmart is an American m ultinational retailer corporation that runs chains of large

d iscount department stores and warehouse stores and operates in around 27 countr ies.

Walmart is also the largest g rocery retailer i n the United States. Walmart's operations are

organized into three divisions: Walmar t Stores U.S., Sam's Club, and Walmart

I nternational. [42] T he company does business in nine different retail formats: supercenters,

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

food and drugs, general merchandise s tores, bodegas (small markets), cash and carry stores,

membership warehouse clubs, apparel s tores, soft d iscount stores and restaurants .

• Lead and manage a large infrastructure project for roll out of a new Operating

System

• Lead and manage a large infrastructure project for vir tualization of Windows servers

• As a part of Project Management Office, implement standardized project

management practices to improve on project success rates.

• Work continuously to assess and improve Project Management processes.

• In t roduce new tools and processes; refine evaluative metrics and work to constantly

establish a new baseline of performance.

• Ensure that all projects follow the standards mandated by executives.

• Facilitate t raining and coaching of project members to build core project

competencies.

• Provide support for the use of Project Management software

• Assess Project Plans and Charter for completeness and quality by ensuring that

objectives are SMART (Specific, Measurable, Attainable, Relevant and Time Bound)

• Work with Project Managers and Business Analysts on one to one basis in a

supportive role to develop project management plan, Document of Understanding

(Project Charter), determining the success criteria, and come up with a r ight

estimation model to do the estimates at the ini tiation stage when the knowledge

about the project is at lowest.

• Devise project reporting mechanism in the form of status report to better control and

t rack project status

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

Environment: MS Project, Open Work Bench, Clarity

Apr ’08 – Oct ‘08: Project Manager, Blockbuster I nc., Dallas

Blockbuster Inc. is a leading global provider of in-home movie and game entertainment,

w ith over 8,000 stores throughout the Americas, Europe, Asia, and Australia. Blockbuster's

s tores are a ubiquitous neighborhood feature attracting tens of millions of customers

annually. Merchandise selection, quantity and formats are customized at the store level to

meet the needs and preferences of local customers.

• Coordinated for smooth t ransition of Non-Online systems from the Client

• Responsible for ramping up resources for the project

• Coordinate Project Management activities at Onsite and Offshore

• Responsible for coordinating activities with Third Party vendors for smooth

execution of various projects

Environment: Visual Basic .NET, Oracle, Windows 2003, Mainframe, PeopleSoft, AS400

Feb ’08 – Ma r ‘08: Project Manager, D &B, Canada

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

D &B is the world’s leading source of commercial information and insight on businesses,

enabling companies to Decide with Confidence® for over 165 years. D &B’s global

commercial database contains more than 125 million business records. The database is

enhanced by D&B’s proprietary DUNSRight® Quality Process, which provides our

customers with quality business information. This quality information is the foundation of

our global solutions that customers rely on to make critical business decisions.

• Responsible for coordination with the Customer and delivery control for the project

• Assessed their Database Transformation Project and provided solutions to take it to

POA

• Coordinated Project Management activities at Onsite and Offshore

Environment: Visual Basic .NET, SQL Server, Windows 2003, Mainframe

Mar ’07 – Jan ‘08: Program Manager, Rodale Press, Emmaus

Rodale is the authoritative source for t rusted content in health, fi tness, and wellness

a round the world. Rodale reaches more than 70 million people around the world through its

category-leading media properties, t rade books, subscription online properties and

i ntegrated marketing solutions. Rodale publishes some of the best-known health and

wellness lifestyle magazines, including Men's Health, Prevention, Women's Health,

Runner's World, Best Life, Bicycling, Running Times, Organic Gardening, and Mountain

B ike. Rodale also publishes highly acclaimed books on health, fitness, cooking, gardening,

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

spiri tuality, nature, the environment and more.

• Responsible for coordination with the Customer and delivery control for all projects

• Headed over the team for ASP, Dot Net and other projects

• Coordinated Project Management activities at Onsite and Offshore

Environment: Visual Basic .NET, ASP, Oracle, SQL Server, Windows 2003

Nov ’06 – Jan ’07: Engagement Manager, Wynn Resorts, Las Vegas

Wynn Resorts is one of the premium Resorts and Casino in Las Vegas. Wynn Casino is one

of the largest Casinos in the World and has recently acquired Five Star and Five Diamond

awards for 2007. They have products from different vendors for Gaming, Hotel, Food &

Beverages, and Retail etc. with interfaces to link some of the applications.

• Responsible for coordination with the Customer and delivery control for all projects

• Headed over the team for QA, Data Warehousing and Dot Net projects

• Coordinated Project Management activities at Onsite and Offshore

Environment: Visual Basic .NET, Oracle, SQL Server, Cognos, Windows 2003

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

Mar ’06 – Oct ’06: Project Manager, 7-Eleven I nc., Dallas

7-Eleven is one of the largest convenience stores and has more than 5800 stores operated

and franchised by 7-Eleven, Inc. in the United States and Canada, and they serve

approximately six million customers each day. Each store focuses on meeting the needs of

busy shoppers by providing a broad selection of fresh, high-quality products and services at

everyday fair prices, along with speedy t ransactions and a clean, safe, friendly shopping

environment.

• Responsible for smooth functioning of Backoffice for AVM Project

• Handled the Production Support team at Offshore and their work areas

• Knowledge Transition for the team at Onsite and Offshore

• Coordinated Project Management activities at Onsite and Offshore

Environment: Uniface, Visual Basic .NET, Solid, PL/SQL, Windows NT

May ’05 – Feb ‘06: Senior Consultant, Kaiser Permanente, Cleveland

Kaiser is one of the leaders in the Medical field providing Health care for the people. Kaiser

uses many latest technologies to suit the industry specific needs.

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

• Responsible for Design, Development and Maintenance of BETS project.

• Developed Component Templates as required for ease of Development

• Developed Components as per Standards and Specifications

• Coordinated implementation of projects with other regions

Environment: Visual Basic, Visual Basic .NET, Oracle, PL/SQL, Windows NT

Apr ’03 – Oct ‘04: Senior Consultant, SBC Communications, Cleveland

SBC is the leading Telecommunication provider in the country providing service like

Phones, Cellular Phones, and In ternet etc. SBC uses many applications to keep t rack of the

business and are handled by both Employees and Contractors.

• Responsible for Design, Development and Maintenance of WEB based project like

A dvanced Buried Wire System, developed for Contractors.

• Involved in the Design and Development of consolidating group company operations

to the current system.

• Created Process Specification Documents for various projects

• Developed Component Templates as required for ease of Development

• Developed Components as per Standards and Specifications

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

Environment: Uniface, Visual Basic .NET, Oracle, Windows NT

May ’02 – Ma r ’03: Senior Consultant, Affiliated Computer Services I nc., Dallas

ACS is responsible for providing Back Office Solutions to many clients like Seven Eleven,

Bennighams, Majer, etc. The Back Office solution for Seven Eleven runs in as many as

5000 stores across USA and Canada

• Responsible for Design, Development and Maintenance of various Seven Eleven

p rojects like Point of Sale, Back Office, Ordering, and Inventory for Seven Eleven

Back Office Solutions.

• Involved in handling Production Support and Coordinating with the team members

for early resolve of issues and delivering high quality software.

• Created Process Specification Documents for various projects

• Developed Component Templates as required for ease of Development

• Developed Components as per Standards and Specifications

Environment: Uniface, Visual Basic .NET, Solid, Windows NT

Jan’99 – Apr ’02: Senior Consultant, Compuware Corp., Dallas

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

Compuware is one of the leading Software Solution providers and also owns products like

U niface, QACenter, Numega, etc. As a Consultant has worked for major clients like State of

F lorida, Command Data, Coastal Corp., VHA and has executed many projects in various

aspects.

• Involved as a Team Leader for Analysis, Design and Development of Employee

M aintenance System and Inventory Management System.

• Created Functional and Technical Documents for the programs

• Developed Components as per Standards and Specifications

Environment: Visual Basic, Oracle, and Windows NT

• Developed WEB based project for Canadian Army using Uniface, Oracle, Javascript

and successfully implemented in Canada.

• Designed and Developed many projects as Team Leader for many clients and

executed the job well ahead of the schedule.

• Executed Projects independently at various client sites and to customer satisfaction

• Involved as Test Team Manager for In ternal Projects

• Prepared Process Flow Diagrams and created Technical Specifications for many

p rojects

Environment: Uniface, Oracle, Windows NT

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

Jan ’98 – Apr ’98: Team Leader, Stowe Computing Systems, Adelaide, Australia

Stowe Computing is one of the leaders in Software Industry providing cost effective

solutions to various clients in Adelaide including government agencies. A small project was

developed for a local county to t rack their revenues.

• Involved in the Development for executing a local government project for t raffic and

parking violations

• Developed Components as per Standards and Specifications

• Created Component Templates for code reuse

Environment: Uniface, SQL Server 6.5, Windows NT

Apr ’94 – Nov ’98: P roject Leader and Quality Coordinator, DSQ Software, I ndia

DSQ Software is a major software company in India specialized in providing Business

solutions to many companies in India and abroad. M icrocompass in one of their major

clients from UK, a software company developing products for Manufacturing Companies,

Schools, Real Estates etc.

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

• Involved in Analysis, Design and Development of M icrocompass QL product, which

contains modules like Finance, Inventory, Sales, Student Administration and

Housing.

• Created Component Templates for ease of Development

• Created Process f low specifications for all the projects

• Prepared Test Plan Documents for many projects

• Involved in Pre-Sales and Post-Sales Support to Uniface Customers

Environment: IB M 486s for Uniface 6 (clients), Polyserver for C-ISAM in RS 6000 (Server)

J un ’89 – Mar ’94: Lead Analyst, DSQ Biotech, I ndia

DSQ Biotech is associated with manufacturing Fructose in South India. Many projects were

developed for their internal use by the EDP Department. The softwares were used both in

t heir Head Office and at factory sites.

• Analyse, Design, Development and Maintenance of various systems like Payroll,

I nventory, Sales and Financial Applications etc.

• Incharge of smooth operations of EDP Department at Head Office and the Factory

Site Office.

• Co-ordination with members in other departments, problem solving are other major

a reas

Venkat Ramanathan PMP

P hone: 603-***-**** (Mobile) Email: *******@*****.***

• In ternal t raining on applications for new members

Environment : IB M PC ATs, Clipper, Foxpro, and Novell Netware

EDUCAT ION

Master of Computer Applications from Madurai India

K amaraj University

Bachelor Degree in Mathematics from Madras India

U niversity

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