Project Management
Resume:
Robert Sego
Michigan *****
*****@*********.***
SUMMARY OF
QUALIFICATIONS
• CAPM (Certified Associate in Project Management) from PMI (Project
Management Institute)
• One year and two months’ Project Management at Nissan
• Two and a half years’ at Ford Authoring Technical Service Publications
• Twelve years’ at Ford developing and teaching Labor-Time Studies
• Working with XML, Adobe, Excel, Power Point, Project, FrameMaker, Arbor Text, Word, Illustrator,
and Microsoft Office
• Three years’ trouble-shooting and repairing automotive electrical and drivability concerns
• Nine years’ trouble-shooting, maintaining, and repairing computer equipment
EET (Electronic Engineering Technology) Certificate of Completion in two
•
year course
EXPERIENCE
Specialist/Project Management. Nissan -Technical Service Information.
Farmington Hills, Michigan 2012-2013
Managed the Altima, Frontier, Pathfinder and Xterra Technical Service Publication
projects. The projects were the authoring and illustration of the Service Manuals for
these vehicles. The work was contracted to Tweddle Group by Nissan. Worked
directly with and overseen the project managers, project directors, and technical
experts at Tweddle for the on-time delivery and accuracy of the Service Manuals.
Responsible for coordinating with engineers and personnel in domestic and overseas
markets for the collection of technical data, market requirements, and vehicle timing.
Facilitated and was involved in progress, program, and engineering meetings.
Diagnostic/Technical Author. SPX-Valley Forge Technical Information Services.
Allen Park, Michigan 1999-2011
Researched, developed, and authored electrical diagnostics in Workshop Manual for
Ford Motor Co. Worked directly with electrical and mechanical engineers to design
diagnostic strategies for electrical systems on Ford automobiles and trucks.
Researched, developed, and authored Cross Vehicle Publications, Technical Service
Bulletins, and Recalls for Ford Motor Co. Worked in this role for 2 years.
Researched, developed, and edited labor-time studies on automobiles and trucks for
Ford Motor Co. Trained technicians in the art of labor-time study development.
Analyzed and validated Workshop Manuals for leaner ways of disassembly and
assembly on automobiles and trucks. Worked in this role for 12 years.
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Phone Support Specialist. Ford Motor Co.
Allen Park, Michigan 1998-1999
Analyzed, solved, and then provided solutions for Ford dealer technicians when
circumstance left them unable to diagnose out of the ordinary automotive and truck
problems. Specialized in electrical and driveability problems.
Auto Technician. Auto Nation, Chrysler, Dodge.
Canton/Plymouth, Michigan 1995-1998
Diagnosed and repaired electrical and drivability concerns. General repair and
maintenance of domestic and foreign automobiles and trucks.
Phone Support Specialist. K-Mart Corp.
Troy, Michigan 1993-1995
Analyzed, diagnosed, and repaired software and hardware concerns via satellite at
Kmart branch stores. Installed software upgrades and restored crashed systems.
Provided solutions and direction for end-users. Coordinated and dispatched field
service technicians as needed.
Field Service Engineer. Motorola Computer Systems.
Livonia, Michigan 1985-1992
Maintained and repaired computer equipment (disc drives, CPUs, 1500 line-per-
minute printers, desk top printers, peripherals, and communication devices) in
assigned geographical area. Scheduled time with clients for service as troubles arose.
Installed and configured computer hardware and software for new clients. Overseen
and trained personnel in the use of new equipment.
EDUCATION
CAPM (Certified Associate in Project Management) from PMI (Project Management
Institute) 2014
School Craft College, Livonia, Michigan
English Composition I 2008
English Composition II 2009
GPA 3.55
National Education Center. Livonia, Michigan
EET (Electronic Engineering Technology) two year course
Certificate of Completion 1983-1985
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