Customer Service Administrative Assistant
Resume:
Tawnya Waterfall
**** ** ***** ****** ******,Utah 84107
*********@*****.***
Over the last 26 years. I have gained thorough knowledge of office operations,customer
service and bookkeeping.
Summary of Qualifications
Highly reliable self starter
Can be counted on to complete assignments without supervision
Works well in busy office handling a wide variety of tasks.
Well organized: Strong in prioritizing and complete a large volume of work
Goal oriented: an ability to develop short and large goals with appropriate action plans
Makes good use of time.
Very friendly to customers or patients.
Employement History
Sutter Physician Services 8/2012-
present
Waterfall's Cleaning 1/2009-
07/2012
Western Gynecological and Obstetrical Clinic,inc
Medical Coder and Business Office 3/1991-
9/2008
Medical Records Personal
6/1989-3/1991
Veirl Williams Insurance Agency
Administrative Assistant 6/1986-7/1988
Summary of Work Experience
Have done customer service. Helping patients with their bills and taking payments on
accounts.
Enjoyed working with team and seeing how much it takes to help each other
Working with ICD-9 and CPT codes, and with many insurance companies
Coding for busy GYN/OB Clinic.
Billing all gynecological surgeries and all Obstetric deliveries.
Compose and research all billing statements
Worked on collection accounts
Set up and revise files for patient charts
Perform bookkeeping functions such as bank deposits
Research, maintain and color code patient charts
Continuing education on all new CPT,ICD-9 and HCPC codes
Related Skills
Ten key, by touch 40 wpm
Leading Edge Computer Word Perfect
Link Computer Apple II Computer
Mega West Computer POM Computer
Centricity Computer Epic Computer
Med USA Computer Excel
Education
Salt Lake Community College 1992 thru 1994
Murray High School Graduated in 1988
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