Hesam Raeifar
Cell: 647-***-****
Email: ******.*******@*****.***
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OBJECTIVES
. Seeking a position in the area of Microsoft Desktop Support /
Microsoft System Administrator Support in an organization, where my
technical skills and my hands on experience can be utilized.
HIGHLIGHTS OF QUALIFICATION
. 4+ years of experience in administration, Installation, and
configuration of Microsoft Windows Server Roles and Features (Active
Directory, Hyper-V, Group Policy Objects, WSUS, AD DS, Failover
Cluster NLB, DNS, DHCP, and etc.) Exchange Server, and
Virtualization.2 years of experience working with System Central
Configuration Manager 2012 and Central Administration in SharePoint
2010.
. Install and update various operation systems and software - Windows
XP, Vista, 7 & 8, Endpoint Protection, Microsoft Products, LANDesk
Software, Microsoft SQL Server, and VMware Virtualization Products for
Virtual Servers, Virtual Desktops
. Training the end users, and providing support, process for problem-
solving and decision-making.
. Perform troubleshooting analysis of server's logs, workstations and
associated systems. Monitoring system performance and implementing
performance tuning.
. Installing, configuring, and maintaining network services, and
devices. Configuring routing and switching, include various models:
Cisco, D-Link, and Proxim wireless.
. Good communication and presentation skills.
EDUCTION - CERTIFICATION
o VMware VCA-DCV (VMware Data Center Virtualization)
o MCSA 2012: 70-410 Installing and Configuring Windows Server 2012, 70-
411 Administering Windows Server 2012, 70-412 Configuring Advanced
Windows Server 2012 Services.
o MCSA 2008 : (D721-3237)
o MCITP 2008 Enterprise : (70-680 Windows 7, Configuring,70-640
Windows Server 2008 Active Directory, Configuring 70-642 Windows
Server 2008 Network Infrastructure, Configuring,70-643
TS: Windows Server 2008 Applications Infrastructure, Configuring, 70-
647 Pro: Windows Server 2008, Enterprise Administrator)
o Windows 8 : (70-688 Managing and Maintaining Windows 8)
o CompTIA : Network + A +
o Centennial College : Computer Numerical Control Programming and Design
Technician (1999 - 2002)
o Azad University : Mechanical Engineering
WORK EXPERIENCE
2013 - Microsoft Windows Administrator
Remis Expert
. Administering and troubleshooting of Active Directory in Microsoft
Server 2008R2/2012 Platform and setup server roles/features and
troubleshooting of DNS, WINS, DHCP, and Group Policy Object Issues.
. Administering and troubleshooting corporate email systems in Microsoft
Exchange server 2007/2010 environment for more than 400 users. User's
Outlook support.
. Installing Microsoft Server 2008R2, 2012R2 Domain Controller,
Microsoft Exchange server 2010, System Center Configuration Manager
(SC2012CM), SharePoint 2010 (Create User with permission in Central
Administration), VMware Vsphere 5.1, and Vcenter in Microsoft Domain
Controller platform.
. Preparation of System Setup and procedure documentation. Maintained
inventory of IT equipment, hardware and software. Research, evaluate
and implement new infrastructure technologies, tools, and solutions.
2013 - Windows Administrator/Help Desk - Contract
LIU Canada
. Deploying windows seven from SCCM, Create Backup and restore point
from windows operation systems and users profile. Restore file form
backup server for end users.
. Administering Active Directory, DNS, and DHCP in Microsoft Server
2008R2 Domain Controller .Create group policy object. Provide helpdesk
support for all users and follow up via ticketing system to make sure
all problems solved.
2012 - Windows Administrator - Contract
YM Inc.
. Installing and configuring Microsoft SQL Server for LANDesk Software
and install Agent for client side and provide full Administrator
access to users computers. Create, back up, snapshot of virtual
machine and monitor all VMs with performance monitoring tools in
Vcenter and create report.
. Create abject in Active directory, create mailbox and mailbox database
in exchange server2007, Redirecting Mailboxes to users that no longer
with company.
2008 - Windows Administrator
Shad & Associate Inc.
. Provide user side support in the organization and resolved problems
with operation systems, Network, Firewall and, Port Forwarding
configuration.
. Provide level 1 and 2 desktop/technical support (including
administering and maintaining end user accounts, password
resets/unlocks, and email setup and support).
. Work as part of the Network Engineering Networking LAN/WAN Team.
Monitoring and maintaining the enterprise backup system and provide
end-user support. Securing wireless connection, setting up Radius
Server for Access Point.
TECHNICAL SKILLS
. Servers, Desktops, Laptops, Printers, Blackberry, Smartphone's,
Firewall's, Routers, Switches
. Windows Server 2000/2003/2008/2012,Windows client XP
Professional/Vista/7/8/8.1 Microsoft Office, Microsoft
NetMeeting/Lync, Skype, Blackberry, iPhone, Android, Mac OSX, Linux
. Proficient in TCP/IP, SMTP, DNS, DFS, SSL, WSUS, Wireless, Ethernet,
Wireless Networking, Active Directory, Group Policy, VPN, VMWare,
Citrix, SharePoint, IIS, MOM, Microsoft Exchange, Symantec,
Centralized Server Administration SCCM, SQL as well as various other
software packages.
. VMWare VSphere, VMWare Workstation, Parallels: Virtualization and
Automation Solutions for Desktops, Hyper-V bare metal, Hyper-V in
Server 2008R2, Server2012R2
. VMware VSphere 5: Install, Configure, Manage, and SSO Certification in
Vcenter 5.5
. Microsoft System Center 2012 Configure Manager
. Cisco Switches and Routers (1800,1700,2900)
. Networking Protocols : RIP,OSPF, BGP, EIGRP
. CNC CAD/CAM Programming, AutoCAD
ADDITIONAL EXPERIENCE
2005 - 2007 - CNC Programmer and Operator - VFI. Co
Aurora, Ontario
. Responsible for doing modification on machine PLC program and
Electrical Circuit to improve its performance and Efficiency.
Adjusting and performing work on CNC machine
2003 - 2005 CNC Programmer and Operator - Dirtt Environmental
Calgary, Alberta
. Responsible for the generation of CNC programs as parts utilizing
software Programming and setting up Fanuc Mill, and Lathes
LinkedIn: http://www.linkedin.com/pub/sam-raeifar/91/38a/351
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