Manager Project

Ernesto Betancourt Home (***) ***-

**** **** ****** ***** ***** Message (909)

***-****

Chino Hills, CA 91709 *******@*****.***

Objective: To obtain a Management position that offers challenges,

increases knowledge, and future growth opportunities in a

dynamic environment. The ideal position would be a team oriented

environment dedicated to Quality and Customer Satisfaction.

Summary:

. 27 years of experience in Distribution and Logistics field

. 17 years of experience in Food Distribution Industry and

Processing

. Strong Customer Relation skills

. Bi-lingual- Fluent in speaking, reading, writing Spanish

. Experience in start up operations and roll out of System

Management

. Experience in start up of New Concepts in planning and

training

Experience

3/3013 to Torn and Glasser, Inc. (Food Manufacturing)

Pomona, CA

Present Warehouse Operations Manager

. Food manufacturing company with annual Sales of $160

million in Nuts and Dried Fruits.

. Responsible for the Daily Warehouse Operations of two

Facilities on the West Coast, with emphasis of plans to set

up a third in the Mid-West.

. Responsible for 24 hours/6 days operation of staff members

in 2 departments totaling 80+ Associates in a Union

environment.

. Increased overall K.P.I.'s by 4% in Fill Rate to 97.6%,

Shipping Accuracy from 99.88% to 99.94%.

. Increased Inventory Accuracy by 18% to 84% weekly.

. Responsible for wall to wall inventory of Raw and Finished

Goods totaling nearly $18 million dollars.

. Streamlined Labor to be equivalent to Cost of Facilities.

Reducing Contract Labor from 98 to 0. Transitioning 62

associates to company employees. Cost Savings of $88,670.

. Set-up S.O.P. for new concept along with the planning and

training for my department.

. Plan on setting up re-implementation of ORACLE WMS system

with ROI of $375,000 in reduction of labor.

2/2007 to MBM Food Service, Inc./Carl Karcher Enterprises, Inc. (Food

Dist.) Ontario, CA

2/2013 Manager of Distribution

. Responsible for 24 hours/7 days operation of staff members

in 4 departments totaling 200+ Associates in Manteca &

Ontario, CA facilities.

. Prepared annual and Period Forecast for budgeting in my

departments.

. Reduced operating supplies annually. Saved nearly $68,000

in stretch film for FY2010.

. Planned sales revenue cost savings for international

department that is projected to be $61,393 for FY2011.

. Streamlined Labor to be equivalent to Cost of Distribution

Center. Reduced Contract Labor from 70 Associates to

currently 6 associates over a yearly period. Cost savings

of nearly $221,000.

. Streamlined Scrap Sales of wood and CHEP pallets, cardboard

and plastic bales over one year time in FY2012. Scrap Sales

of $264,123.

. Daily communication with management team during start-up of

shifts.

. Develop team members in becoming leaders for the company.

. Conducted weekly meetings with management and one on one

development.

. Conducted monthly Warehouse Communications for upcoming new

promotions, sales of the business, ideas to help improve

efficiencies from associates and any upcoming events.

. Coordinated with Safety Manager on monthly Safety meetings.

09/2005 to Albert's Organics, Inc. (Produce Industry)

Vernon, CA

02/2007 Operations Manager

. Responsible for daily reports of operation in the following

depts.: Receiving, Shipping, Transportation, Quality

Control, Packaging, Inventory Control and Consolidation.

. Increased storage capacity by 15% expansion. Coordinating

in house refrigeration project to the shipping and

receiving dock. Cost savings of the project $250,000.

. Developed and/or contributed process improvements in

addressing areas of performance. SOP's revision for

Receiving, Shipping, Packaging and Transportation.

. Managed Operations Labor overall to achieve 3.56% from

3.89%.

. Saved the company with Backhaul opportunity analysis.

Resulting in an increased Backhaul revenue by $366,000 in

Fiscal 2006.

. Managed overall Shrink (Yields) from 2.79% to 2.5%.

. Developed and maintained load quality program: resulted in

15% improvement in delivery time & damage reduction.

. Saved the company money of about $50,000 annually with the

responsibility of Transportation functions.

. Created action plan on weekly scheduling. Cross training

Staff associates by 15%.

. Improved shipping orders to 97% fill rate. With

specifications on product substitution on commodity.

. Maintained and successfully achieved company Q.A.I.

(Quality Assurance International) in 2005.

. Developed and managed GMP's, Hazmat, and MHE/Forklift

Training. Certification on all Crown equipment in giving

instructions in the course of English and Spanish.

12/2003 to Ready Pac Inc. (Produce Manufacturing Industry)

Irwindale, CA

09/2005 Process Improvement Manager

. Responsible for daily trouble shooting of Distribution

Operation for Receiving, Shipping, Material Handling,

Packaging and Supplies with process improvement

efficiencies in a food processing facility.

. Increased storage capacity levels of Raw Produce and

Finished Goods Product by nearly 25%.

. Improved inventory levels through proper rotation

procedures resulting in total accuracy rate of 98.78%.

. Increased production levels for Customer On-Time Arrival

via shipping operation with overall rate of 94.6%.

. Developed and/or contributed process improvements in

addressing areas of performance. SOP's revision for

Packaging and Supplies.

. TECO process on I.P. for Packaging and Corrugated material.

. Implemented TECO for USDA W.I.P., and facilities cross-

dock.

. Developed and maintained load quality program: resulted in

a 20% improvement in delivery time & damage reduction

. Developed action plan on weekly scheduling. Cross training

Staff associates by 15%.

. Increased service levels in ensuring proper GMP standards

are in place. Providing coaching, training, and feedback.

. Improved proper Safety standards and policies that are

compliant with OSHA and Company policy.

09/2000 to Exel, Inc. (Third Party Logistics)

Victorville, CA

11/2003 Training Manager

. Selected by our Goodyear Tire and Rubber Co. client and

General Manager as the lead Project Manager for Six Sigma

(Quality Systems) for 18 months.

. Reduced system problems for the daily operations of

multiple departments, while monitoring customer levels and

responding to the fluctuations of sales demand with

inventory levels of $30 million plus.

. Developed Training hands-on through the processes and

procedures Goodyear wanted implemented in all departments

in preparation for QS9000 by fall 2002.

. Organized a Career Fair for facility with support of County

of San Bernardino resulting in nearly 1,000 applicants in

attendance.

. Saved the company money of about $70,000 annually with the

responsibility of Human Resources Functions. Creating pre-

employment screening and interviewing for our 835,000 sq.

ft. facility employing nearly 230+ associates on a start up

operation.

. Created action plan on weekly scheduling. Cross training

Staff associates by 25%.

. Developed and managed GMP's, Hazmat, and MHE/Forklift

Training. Certification on all YALE equipment in giving

instruction in the course of English and Spanish.

. Created Safety Committee and Quality/Error Committee to

improve K.P.I.'s.

. Increased production levels in the facility. Resulting in

2280 PPH for inbound and outbound shipments. Exceeding

expectations for our selected client at 38 million in

tonnage monthly.

09/1995 to AmeriServe Food Distribution, Inc. (Food Distribution)

Ontario, CA

10/2000 Operations Manager

. Selected by the VP of Operations and Divisional President

to manage export, customer redeliveries, and trailer route

return coordination: total of $35 million dollar area.

. Implemented plan that resulted in a $300 dollar per day

savings on customer redeliveries.

. Developed bid committees resulting in improved operational

performance for Warehouse and Transportation.

. Revised warehouse and transportation scheduling guidelines

for an overall increase in efficiency. Established route

revision and routed daily routes using TRUCKS software.

Route revisions reduced cube/mile from $1.23/mile to

$1.16/mile.

. Improved daily routing efficiencies which included a solid

customer base of 1675 stores in three states.

. Saved the company with Backhaul opportunity analysis.

Resulting in increased Backhaul revenue by $400,000 in

1998.

. Developed and maintained load quality program: resulted in

a 20% improvement in delivery time and damage reduction

. Monitored facility's adherence to DOT compliance, OSHA, and

QA Inspections.

. Created a cross training program for 250+ warehouse

personnel in all facets of DC operations, transportation,

customer service.

. Facilitated safety training and streamlined injury

investigations. Involved in the facility's Safety

Committee the last two years.

. Developed and managed MHE/ Forklift Certification for

235,000 sq. ft. facility. Increased awareness of GMP's as

well as Hazmat training for warehouse & transportation

staff.

03/1986 to Untied Parcel Service Los

Angeles, CA

08/1995 Hub Supervisor

. Responsible for the supervision of loaders, unloaders, and

sorters of this 220,000 sq. ft. facility; 20 union hub

employees.

Education University of California, Los Angeles June 1991

Bachelor of Arts, Social Science (Minor History & Mathematics)

Teaching Credential Multiple and Single Subject- Bilingual

Education June 1992

East Los Angeles College, June 1988

Associate of Arts Degree, History

Proficiencies Software: JD Edwards One World/World A7.3,

Distribution/Logistics module such as; foundations, sales order

management, inventory management, and procurement. Also;

Spyview, Reflections, Micorsoft Office Professional, Lotus

Notes, Windows 95/98/NT, TRUCKS, XATA, Manugisitics, AS400,

WMS software, MRP/DRP (MRP II), BAAN IV, SAP/R3, RDPMS, Road-

Net, 3rd party Inventory Tracker, Infor/SSA, V.I.P., Image Now,

LansaWeb, PIMM, Oracle WMS, and Epicor.

Hardware: Tally high-speed Laser & Line Printers, Telxon

Handheld Units & Vehicle Mounts, IBM, Compaq, HP PCs and

ShoreTel.

Contact this candidate