Customer Service Sales

JENNIFER ALLEN

Houston, Texas ***** (***) ***- 5013 **********@*****.***

Career Objective

Seeking a challenging, long-term career utilizing abilities developed through my interpersonal skills and

customer service experience, with opportunity for professional growth and advancement.

Summary of Skills

Excellent written and verbal communication skills; Interpersonal Skills/Customer-focused;

Organization/Prioritizing; Team Player; Problem Solving; Conflict Resolution; Excellent hospitality skills;

Ability to provide exceptional customer service skills and work in a fast-paced environment

Professional Experience

APAC Customer Service July 2013-Present

Customer Service Associate Ability to define problems collects data, establish facts, and provide

conclusions. Proficient personal computer skills including Microsoft Office. Work in a multi-tasked

environment.

Amazon September 2012- March 2013

Fulfillment Associate Must be able to stand/walk for up 10-12 hours. Must be willing and able to

frequently push, pull, squat, bend, and reach Must be willing and able to work powered equipment- for

example forklift or cherry picker. Must be able to continuously climb and descend stirs safely (applies to

site with stairs)

Bold Marketing Strategies January 2012- September 2012

Account Representative Public relations Business administration Sales techniques Leading, coach,&

motivating. Human resource management with public speaking. Door To Door Sales.

VIP Fashions September 2009 - October 2011

Sales Representative Greets customers has intimate knowledge of the customers’ needs. Works accurate

and with eye for detail. Knowledge of name brand designers. Maintain neatness of store visual.

Quality Dairy January 2009 - August 2009

Customer Service Representative (CSR) Maximize customer satisfaction by delivering service excellence

over and above the customer's. Perform cash handling and register operation. Stock and handling

products. Performing cleaning duties.

Forever 21 June 2007 - January 2009 Sales Associate Store #134

Greets and provides excellent customer service while obtain maximum sales results. Maintains a friendly,

professional behavior at all times with customers, supervisors, and co-workers. Ensures the store

maintains its excellent visual presentation. Capable of running the cash register, while communicating

with customers.

High School Diploma

Some College

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