Customer Service Data Entry

Dominique Lyon

*** **** * **. *** *A. ( Butner, NC 27509 ( 919-***-****

*********@*****.***

To gain a position with an excellent company that has room for growth and

advancement.

Administrative Clerk

12/12 - Present Duke Hospital Durham, NC

. Answer telephone; greet callers and assist them with general problems

or complaints

. File and retrieve records in accordance with established procedures and

filing systems

. Perform routine clerical and typing tasks involved in processing varied

office materials such as form letters, requisitions, memoranda, and

reports or summaries.

Billing Specialist

08/11 - 06/12

LabCorp Greensboro, NC

. Prepare and submit clean claims to various insurance companies

electronically

. Perform daily backups on office computer system, ICD 9 coding

. Participate in educational activities to enhance understanding of

company

. Scheduling appointments along with creating and maintaining client

files

Support Specialist

09/09 - 05/11

ResCare Raleigh, NC

. Directed support for adults with development disabilities

. Assisted in maintaining health and safety standards for

individuals and supported sites

. Recorded behaviors, health statuses and concerns on a

daily and weekly report

. Served as office support. Filing, phones, opening files

and maintenance

Administrative Assistance/Internship

05/10 - 06/10

Keller Williams Realty Raleigh, NC

. Exported data to MS Excel spreadsheets and Google documents

. Data entry of information for Real Estate agents not limited to

creating portfolios

. Created intern manuals for upcoming inters for future training

Sento, Raleigh, NC / Customer Service Representative

09/08 - 01/09

Gutter Guardian, Raleigh, NC / Telemarketer

02/08 - 06/08

Labella Academy, Creedmoor, NC / Assistant Director

12/06 - 06/07

Food Lion, Creedmoor, NC / Deli Associate

10/03 - 12/06

Education

Guilford College, Greensboro, NC -B.S Business Management

2014

North Carolina Central University, NC B.S Business

Administration 2014

ECPI University, Raleigh, NC - AAS Business Systems

Administration 2010

Vance Granville Community College, Creedmoor, NC Nursing

Assistant 2007

Skills

MS Word, Outlook, Access, PowerPoint, Data Entry, 10-Key,

Typing

References available upon request

Contact this candidate