Customer Service Information Technology

Renita McMurry

**** * ******* ** *********, WI **209 262-***-****

Email: ******.*******@**.**.***

OBJECTIVE

To obtain a position in the Information Technology Support

SUMMARY

* ***** ** ****rience in IT/Computer Operation Support. Advance knowledge in window 7

environment, Advance knowledge of Microsoft office 2007, office equipment such as fax, copy,

scan and print, Ability to be flexible, familiar setting in a data center, good interpersonal skills.

EXPERIENCE

Robert W. Baird, Milwaukee, WI

Computer Operator, 11/2003 to 09/2010

Monitor the system and equipment for failure or errors in performance. Print and

distribute checks, special forms and report. Answer telephone calls and respond to email

requests from clients. Perform file transfer. Ensure Weekend backups

ensured job run with start and end time, and Print and distribute reports.

US Bank Data Center

Computer Operator 09/2001 to 11/2002

Monitor various computer platforms for jobs. Restart abended jobs. Ensure back up was

completed. Provide turn over between each shift.

Additional Employment Experience

Cedar Springs, Cedarburg, WI

Certified Nurse Assistant, 5/2013 to 9/2013

Take and record vital signs. Document residents behaviors, complaints, and physical

symptoms. Assist residents with activities of daily living. Collect specimen such as urine

and feces.

Rescare HomeCare, New Berlin, WI

Direct Care Staff, 2012 to 2013

Assist residents with activities of daily living such as feeding, bathing, dressing,

grooming, or moving patients, or changing linens. Transfer residents using assistive

devices such as a Gait Belt, or Hoyer lifter.

EDUCATION

Microsoft Office Suite 2007 Herzing University - 04/2011

Customer Service Certificate Milwaukee Career College -

10/2006

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