Customer Service Software Engineer
Resume:
Ajay Sujit Kumar
***********@*****.***
Career Synopsis
Result driven professional offering an experience of around 2+ years in the
IT Industry. Excellent skills in Oracle Application Development with deep
understanding for critical factors in the IT industry to thrive in a fast-
paced, results-oriented business environment with good communication
skills. Hands-on experience of working with Forms, Reports, Interfaces,
conversion, XML and SQL scripts.
Abilities to demonstrate continuous effort to improve operations,
streamline work processes and work cooperatively to provide quality
seamless customer service.
Career Objective & Strengths
With an exceptional professional record of offering value based services I
aspire to handle duties assigned individually where in my domain knowledge
and technical expertise contribute to the growth of the organization and
also open to learn new technologies. My core competencies include:
. Proficient in Oracle Apps R12
. Extensive experience in the Forms and Reports development using Oracle
APPS
. Excellent exposure to XML, Interfaces etc.
. Sound knowledge of Design Patterns with hands on experience in Unit
and Functional Testing.
. Possess excellent interpersonal and organizational capabilities
Professional Experience
Accenture India Pvt Ltd Software Engineer Jun-2011 - Dec-2013
Technical Skills
Languages : PL/SQL, XML, C & C++
Database : Oracle 10g
Application : Oracle R12
Platforms : Windows 98/NT/ 2000, Unix
Tools : Forms 6i, Reports 6i, Toad 9.5
Version Control : Star Team, TFS
Experience Synopsis
. Good exposure in Retail Domain, Food Products Domain and Oracle
technologies.
. Expecting the role which is challenging my career and leading the team
members.
. Expert technical skills in Oracle Forms, Reports, XML and interface
developments
. Handled and trained the team members for XML Reports.
. Involved in design, internal code and functionality review,
development, Testing and support.
. Having hands on experience on Oracle APPS R12.
Educational Qualification
Course Institution/University Year of Percentage
passing
Graduation Concordia University Pursuing
Studies
B.Tech(Information Valliammai Engineering
Technology) College, SRM Nagar, 2011 76%
Kattankulathur-603 203
(Affiliated under Anna
University)
Intermediate Sri Chaitanya Jr.College, 2007 86.5%
Education, A.P. Hydernagar,
Hyderabad-500049
Central Board Of D.A.V Public School, R.K 2005 69%
Secondary Puram, Hyderabad-500047
Education
Personal Information
Date Of Birth 16-01-1990
Marital Status Single
Languages Known Hindi, Telugu, Tamil, English.
Nationality Indian
Passport Number K8294436
Annexure
Client
Fritolay Pepsico
Project Title
Oracle Renew
Role
Developer and defect fixing
Duration
Aug2011 - Apr2013
Description
Providing support by adding new functionality to the existing components.
The role includes tracking and resolving Change Requests reported in the
Application and ensuring smooth working of the application and the critical
interfaces.
Played a vital role in development of reports, packages, forms and form
personalization changes.
Provided hyper care support during the go-live phase of the project.
Responsibilities:
Responsibilities include Requirements Elaboration, Design, Implementation, Testing
and support.
Development of components like forms, reports, interfaces, packages. Prepare unit
test plans and validate the requirements to meet end users need. Support to the
production implementation.
Provided support for the production system.
Client Dufry
Project Dufry AO
Title
Role Developer and incident fix
Duration Apr2013 to Dec2013
Description
Providing support by adding new functionality to the existing components.
Requirement gathering, development testing and implementation of new components
required to the client.
Provide support for the production system by fixing the incidents raised by the
Client.
Responsibilities:
Responsibilities include Requirements gathering, Design, Implementation and Testing
of new components.
Provide production system support.
1975De maisonneuve west,
Apt 206 Montreal,
Quebec - H3H 1K4
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