Customer Service Sales

MICHAEL JAMES LORI

** ******* *****, **********, ** 13905

561-***-**** ************@*****.***

OBJECTIVE

Experienced sales/customer service professional seeks position to help business grow.

PROFESSIO AL SKILLS PROFILE

Developed career coaching CD’s

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Preached sermons and counseled

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Announced news and talk radio show

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Recruited for college admissions

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Trained in sales/entrepreneurship

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WORK HISTORY

Admissions Advisor, 04/2013 to 09/2013

Elmira Business Institute – Vestal, NY

• Improved student show rate with 90% retention. Provided collage tours and

facilitated face to face interviews with students. Motivated them to make a

commitment toward pursuing an education and overcoming the fear of failure.

Radio Talk Show Host, 11/2012 to present

Messiah Community Live Radio Talk Show – Binghamton NY

• Consistently created engaging radio content through interviewing Christian

authors, singers, pastors, and leaders who are making a difference for Jesus, in live

half hour radio interviews. Sold sponsorships to ad revenue to the talk program.

Interim-Pastorate, 10/2010 to 12/2010

Westport Community Church – Westport, NY

• Led services, prepared sermons, Bible studies, discipleship meetings, evangelism,

and conflict resolution groups.

Interim-Pastorate, 01/2011 to 03/2011

East assau Baptist Church – East Nassau, NY

• Directed community evangelism, prepared sermons, Bible studies, discipleship

meetings, and conflict resolution groups.

Admissions Advisor, 04/2004 to 04/2006

Kaplan University – Boca Raton, FL

• Promoted the benefit of online education and interviewed students through

engaging presentations on the phone. Encouraged and motivated students to rise

above their past failures and create a brighter future.

Career Coach, 02/2002 to 04/2006

CareerSmart – South Palm Beach, FL

Sold career education CD's to students, adults, and vocational institutions. Pitched

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TV and newspapers stories about CareerSmart career coaching services.

Radio Announcer, 10/1999 to 08/2000

101.5 Lite Fm – Miami, FL

• Planned news segments, on-air contents, weather forecasts. Reached people with a

friendly upbeat tone in a #12 radio market in America.

Morning ews Anchor, 09/1998 to 09/1999

90.7 Fm WXEL– Boynton Beach, FL

• Announced news segments, traffic, weather, and directed the fundraising for the

station.

Radio Announcer, 09/1995 to 08/1998

Sunny 104.3 Fm, CBS Radio – West Palm Beach, FL

• Collaborated with the staff to feature contests, news, and traffic for an adult

contemporary format. Sold radio advertising time to local business in Palm Beach

County area for Sunny 104.3 Fm, Oldies 94.3Fm, and News 850Am.

Radio Announcer, 09/1993 to 10/1994

540 Am WLIX – Bayshore, NY

• Announcer for Christian adult contemporary format, planned remotes and

appearances for the station.

EDUCATIO

Master of Divinity: Pastoral Ministry, 2010

Southeastern Baptist Theological Seminary - Wake Forest, NC.

• 30 courses completed to be prepared in the foundations of ministry.

B.A: Communication: Florida Atlantic University - Boca Raton, FL.

• Communication, in radio and media, public relations, journalism, and presentations

Bachelor of Arts: Communication, 1996

Florida Atlantic University - Boca Raton, FL

ACCOMPLISHME TS

Developed Messiah Community Live Radio Talk Show

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Lauched CareerSmart Career Coaching CD’s Career Development

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Made Dean’s List and President’s List Top Sales Performance

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