Manager, Sales Supervisor, Tutor

Fatima N. Kobeissi

**** ******** **. ******: 313-***-****

Dearborn, MI 48126 Email: ********@*****.***

EDUCATION

Wayne State University Detroit, MI

Bachelor of Arts – Mathematics Concentration Sept 2008 – May 2013

GPA: 3.24 Graduation Date: May 2013

• Bilingual: English and Arabic

• Extensive knowledge of Microsoft Word, Excel, and PowerPoint

EXPERIENCE

Best Buy Novi, MI

Home Sales Supervisor (Manager with direct reports) Nov 2013 – Present

• Recruited by Best Buy Novi Leadership team to head the largest Home Theater department in the tri-state area

• Achieved budget in Business Group Revenue and overall NOP for the fourth quarter

• Reduced SG&A for the fiscal year by controlling labor spending and optimizing the department labor model

• Dramatically increased Geek Squad Protection attach through coaching and training leading to increased profitability

Personal Tutor Various Locations

Tutor May 2010 – Present

• Tutored students in basic and advanced Mathematics, Physics, Chemistry, Biology, and English

• Developed Semester long plans to overcome any lack of prerequisite knowledge

Best Buy Taylor, MI

Lifestyles Supervisor (Manager with direct reports) July 2012 – Nov 2013

• Managed 10-15 direct reports daily, 6 of which went on to pursue and obtain lead roles throughout the store

• Led the largest Appliance Department in Michigan to an enormous 30% comp year-over-year

• Drove credit application performance, with coaching, training, and accountability, to first in the market

• Conducted biweekly trainings or underperformance meetings

• Analyzed financial business weekly and address performance gaps with business plans

• Fixed market productivity by creating an Excel sales tracker that helped employees visualize their opportunities

• Used as a peer coach to turn around the poor performance in extended warranty sales for another store and created a plan

which after implementation helped the store rank top 3 in the market in extended warranty sales

• Increased store revenue and margin performance by managing labor and coaching 30-50 employees throughout the store

• Ranked 1st in a district of 13 stores for two of the first four financial quarters

Best Buy Dearborn, MI

Gaming Supervisor/PE Lead/BBFB Ambassador (Manager with direct reports) May 2011 – July 2012

• Took on three additional departments when a leadership vacancy could not be filled and offered to coach, train, and be

held accountable to Portable Electronics performance as well as Gaming performance

• Conducted monthly one-on-one meetings with employees to update them on individual and team performance

• Merged the labor and training of four departments to optimize the labor model and make it more efficient for fluctuating

traffic patterns

• Wrote schedules, organized and marketed midnight releases for the most popular gaming titles leading to increased

market share and profitability

• Led the company in preorder performance and regularly had company leading performance for midnight launches

• Created and fostered relationships with community business owners to help grow Best Buy’s commercial sector

Riverside Academy West Dearborn, MI

[ Type

text]

Girl’s Varsity Head Basketball Coach August 2009 – July 2010

• Facilitated pre-season conditioning and daily practices during the season emphasizing fundamentals

• Helped students achieve academic excellence necessary to participate in school sports

• Inspired a transformation from a divisive individualistic mentality, to a cohesive team effort

Contact this candidate