David Coughlin
Holyoke, MA
************@*****.*** - 413-***-****
WORK EXPERIENCE
Claim Analyst
Amtrust Underwriters - Rocky Hill, CT - May 2010 to December 2011
Handling lost time and medical only claims in CT and MA jurisdictions. Determine compensability, develop
action plan, coordinate return to work, issue and approve benefit payments, determine subrogation
possibilities, negotiate settlement, provide status reports to agents and insureds, adhere to best practice
standards.
Claim Analyst
General Casualty (now QBE) - Simsbury, CT - May 2007 to May 2010
Handling lost time and medical only claims in MA and CT jurisdictions. Determine compensability, issue
benefits, settle claims as appropriate. Claims review with various insureds. Work with agents and underwriting
providing claim status information. Develop action plan taking claim from start to finish.
Senior Adjuster, WC
FutureComp - West Springfield, MA - May 2004 to May 2006
Handling lost time and selected medical only claim for MA jurisdictions. These claims were self-insured;
worked as self insured administrator. Handling claims of two specialized books of business: schools/colleges
and technology groups. Regular status reports and meeting with insureds. Handling claims within written
requirements of the insured. Coordinating and receiving authorization for settlements from insureds.
1) Claims Examiner 2) Claims Supervisor
Guaranty Fund Management Services - Boston, MA - February 1993 to October 2003
1) - as Claims examiner- handling WC claims of insolvent insurance carriers for New England states, District
of Columbia, and Virginia. Assuming handling of existing claims to conclusion. 2) - as Claims Supervisor-
Assigning claims, reviewing claims, and supervising lost time and medical only claims by adjuster.
EDUCATION
High School Diploma in College Preparatory
Westfield High School - Westfield, MA
1970 to 1973