Customer Service Supervisor
Resume:
PAMELA HARRIS
**** ***** ****, ** ***** C: 863-***-**** *********@***.***
Professional Summary
Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of
top-level support.
Education and Training
Bachelor of Science: Healthcare Management 2013
Polk State College FL, US
3.57 GPA
Associate of Arts: Liberal Arts 2011
Polk State College FL, US
Certificate: CNA 2009
CNA Learning Center FL, US
Skill Highlights
Medical terminology Good written communication
Deadline-oriented Exercises good judgment
Maintains strict confidentiality Effectively influences others
Anatomy/physiology knowledge Ability to quickly learn new concepts and skills
Strong work ethic Excellent verbal and writing skills
Team player with positive attitude Strong multi-tasking abilities
Be accessible, responsive, and flexible to handle the Organized and detailed-oriented
changing need Highly motivated, goal oriented
Microsoft word, Excel, Publisher, PowerPoint and Computer literate 60-70 wpm
Outlooks
Professional Experience
Barista 06/2011 to Current
Richard's Fine Coffees FL
Opened the store, help customers select products, offered exceptional customer service to promote the company brand,
took orders, answered the phone, and make orders.
Stay at home mom 01/2010 to 06/2011
Supervisor 12/2007 to 12/2009
Marble Slab Creamery FL
Answering phones, placing orders, paying bills, making schedules, opened and closed the store, maintained inventory
Director of First Impressions 05/2008 to 01/2009
Keiser University FL
Answering incoming calls on a switchboard, taking appointments for guidance counselors and took messages for all of
the employees
Server 03/2007 to 10/2007
Ruby Tuesday FL
Providing excellent customer service, placing orders, serving guests
References
Upon Request
Contact this candidate