Project Manager High School
Resume:
MICHAEL JAMES TICE
Cleveland, OH 44135
***********@*******.***
Qualifications for
Market Research Analyst / Survey Research Project Manager / Program Evaluator
-PROFESSIONAL PROFILE-
1 Over twenty-five years of experience and knowledge in all areas of designing and directing research projects.
2 Highly knowledgeable in survey sampling, sample preparation, questionnaire design, survey computer
programming, coding of open-ended responses, statistical analysis, and presentation of research findings.
SUMMARY OF QUALIFICATIONS
3 Responsible for directing survey and program evaluation research projects including research and
questionnaire design, data processing, statistical analysis, report writing, and observation and analysis of program
interventions.
4 Acted as a consultant to faculty and staff on research design, questionnaire design and statistical analysis
issues.
5 Coordinated client interactions including interviewing methods, meetings, and presentations of research
findings.
6 Trained technical staff on proper data coding techniques and on utilization of spreadsheet and statistical
software.
CAREER HIGHLIGHTS
7 Industrial Distribution Customer Satisfaction Survey: Conducted ongoing research for a national industrial
distribution company to track customer satisfaction and computed a satisfaction index to compare the distributor’s
regional satisfaction levels to those of national and regional competitors.
8 Cardiovascular Team Assessment Survey: Conducted an ongoing survey for the cardiovascular department of
a prominent hospital to compare staff ratings of teamwork over time, including graphic representation of year-to-year
results.
9 Arts Education in Michigan Public Schools Survey: Worked with a coalition of Michigan arts groups to
complete a comprehensive study of the state of arts education in Michigan public schools.
10 Summer Math and Reading Institute Evaluation: Conducted the evaluation for this four-year program
designed to reduce the dropout rate for ninth graders at a Detroit high school.
PROFESSIONAL EXPERIENCE
Senior Market Research Analyst
Business Research Services, Inc., Cleveland, OH 1996-2014
Lead Quantitative Research Analyst
Center for Urban Studies, Wayne State University, Detroit, MI 1986-1994
EDUCATION
Graduate Student in Social Psychology - Wayne State University
Minor in Statistics / GPA: 3.9 (out of 4.0)
B.S. (Magna Cum Laude) Psychology - Youngstown State University
SPSS Software Training / Program Evaluation Training Workshops
COMPUTER SOFTWARE
SPSS / WinCross / Survey System / Excel / Word / PowerPoint
Willing to Travel/Work Remotely ** References Available Upon Request
Contact this candidate