Brian Sullivan
Longmont, CO 80503 *******@*****.***
Profile
Brian Sullivan
Longmont, CO 80503 *******@*****.***
I am a skilled technical writer who has developed of many types of documentation, including software guides
for installation, administration, troubleshooting, API and dashboard solutions, end user guides, as well as
regulatory program technical reports, litigation research summaries, release notes, white papers, etc. Additional
experience with design and development of training course deliverables and development of RFIs and RFPs
(Request for Information/Request for Proposal).
Advanced proficiency with Adobe FrameMaker and routine use of other content development tools, including
Adobe Acrobat and Robohelp, Quadralay WebWorks, Word, PowerPoint, Excel, Visio, Photoshop, etc. Prior
experience working in structured authoring systems using Madcap Flare, Arbortext Editor and Author-it.
Excellent working knowledge of HTML, CSS and XML standards.
Regular use of version control, issue tracking and build software applications (Clear Case, Onyx, Perforce, JIRA, Bamboo).
Solid experience participating in Agile development teams, conforming to documentation and traceability
requirements and participating in regulatory audits.
Author/co-author of nine articles published in scientific and technical journals and other industry publications.
Experience
Senior Technical Writer, Accelrys Software Corporation, Lafayette, CO (2008-2014)
Developed and maintained all user assistance deliverables for an enterprise grade data integration, reporting and analysis platform used
in pharma/biopharma development and manufacturing processes. Additional documentation support for electronic laboratory notebooks
and other specialized products.
Designed and implemented new templates and tools for a single-source documentation production system while maintaining legacy
documentation and online help deliverables.
Developed and updated training courses for customers and business partners.
Miscellaneous support activities (RFP input, Agile story grooming, backup customer support, backup QA testing, etc.).
Information Developer, Avaya Inc/Lucent Technologies, Westminster, CO (1998-2008)
Developed and maintained various guides for telecommunication industry applications, including installation, maintenance and
troubleshooting, system administration, reporting and analysis tools, programmer guides, database import/export and other types of
information deliverables.
Lifecycle documentation manager for Avaya Call Management System, a $100 million/year net revenue product. Monitored and
addressed system modification requests, prepared readme files, revised documentation and coordinate with coworkers responsible for
related documents. Designed and maintained a basic HTML/ XML/XSL solution used to generate an internal project web site used by
development and technical support personnel.
Designed and developed standard FrameMaker authoring templates used by the documentation team and associated Quadralay
WebWorks template used to generate online help outputs.
Served as key point of contact with product globalization teams while templates and tools were integrated with translation processes to
generate outputs in as many as 12 different languages.
Participated in the design and development of classroom training used by multi-national corporations.
RESPEC, Inc, Albuquerque, NM, 1994-1995 (Staff), 1998 (Contract)
Under contract to Sandia National Laboratory, prepared technical documentation and performance validation reports for the site-wide
experimental database maintained at the USDOE Nuclear Waste Isolation Pilot Plant (Carlsbad, New Mexico).
Development of proposals and technical reports (regulatory compliance, ecological risk analysis) for environmental projects.
Los Alamos Technical Associates, Albuquerque, NM, 1995-1996
Development of proposals and technical reports for commercial and government clients, geophysical surveys/data analysis, QA/QC
reviews for environmental data for the Los Alamos National Laboratory environmental restoration program. Performance of
informational presentations at EPA-sponsored public hearings.
K.W. Brown Environmental Services, College Station, Texas, 1989-1994
Expert witness litigation support (case file management, regulatory analysis, retrieval of archived laws and records, preparation of trial
exhibits). Participated in site evaluations and development of compliance reports on behalf of industrial clients across the US.
Project manager for various field and laboratory studies. The findings for one geotechnical study were included in a report to a House
Committee of the United States Congress and subsequently published (Sai, Anderson and Sullivan, 1992).
Education
B.S. Botany, Northwestern State University of Louisiana (Natchitoches, LA)
M.S. Agronomy, University of Florida (Gainesville, FL)
740 Teal Circle 303-***-****
Brian Sullivan
Longmont, CO 80503 *******@*****.***