Customer Service Sales
Resume:
Maitland, FL *****
*****.******@*****.***
Laron hill
PROFESSIONAL Hard working customer service/telesales representative with an in-depth knowledge of
SUMMARY sales, account management and training. Highly skilled professional with ten years of
experience.
SKILLS & Strong organizational skills, Multi-Task Management, Microsoft Word, Microsoft
ABILITIES PowerPoint, Microsoft Outlook
EXPERIENCE BUSINESS SOLUTION ACCOUNT SERVICE, CONVERGYS
8/2013-currrent
Managing different programs. Greet customer in a courteous, friendly and professional
manner. Clarify customers’ requirements; probe for and confirm understanding of
requirements of problems, Answering incoming and outgoing calls.
CAPTURE ARTIST, EA SPORTS/TRIBURON
3/2011-3/2012-11/2005-1/2009
Stage and record gameplay for use in trailers, screenshots, and other marketing
materials. Rapidly master new and unfinished games work with technologies involved
with a game in development including debug features. Work with varying levels of
supervision and creative direction, ranging from complete autonomy to working with a
director and others to capture a requested scene.
CUSTOMER SERVICE REPRESENTATIVE, SEARS HOLDINGS
8/2009-3/2011
Handling incoming and outgoing calls. Worked with a variety of business that
included; appliances, protection plan sales, Sears.com and Kmart.com customer
service, product repair scheduling, new product delivery and appliance parts sales. By
providing comprehensive system, product and soft skills training.
EDUCATION MCKINLEY HIGH SCHOOL
High School Diploma
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