*** **** *** *** ****

Maitland, FL *****

407-***-****

acc3dy@r.postjobfree.com

Laron hill

PROFESSIONAL Hard working customer service/telesales representative with an in-depth knowledge of

SUMMARY sales, account management and training. Highly skilled professional with ten years of

experience.

SKILLS & Strong organizational skills, Multi-Task Management, Microsoft Word, Microsoft

ABILITIES PowerPoint, Microsoft Outlook

EXPERIENCE BUSINESS SOLUTION ACCOUNT SERVICE, CONVERGYS

8/2013-currrent

Managing different programs. Greet customer in a courteous, friendly and professional

manner. Clarify customers’ requirements; probe for and confirm understanding of

requirements of problems, Answering incoming and outgoing calls.

CAPTURE ARTIST, EA SPORTS/TRIBURON

3/2011-3/2012-11/2005-1/2009

Stage and record gameplay for use in trailers, screenshots, and other marketing

materials. Rapidly master new and unfinished games work with technologies involved

with a game in development including debug features. Work with varying levels of

supervision and creative direction, ranging from complete autonomy to working with a

director and others to capture a requested scene.

CUSTOMER SERVICE REPRESENTATIVE, SEARS HOLDINGS

8/2009-3/2011

Handling incoming and outgoing calls. Worked with a variety of business that

included; appliances, protection plan sales, Sears.com and Kmart.com customer

service, product repair scheduling, new product delivery and appliance parts sales. By

providing comprehensive system, product and soft skills training.

EDUCATION MCKINLEY HIGH SCHOOL

High School Diploma

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