Customer Service Quality Control

Jose Luis Marin

** ****** **** ******* *** **

East Windsor, NJ 08520

Phone :732-***-****

Email: ********@*****.***

OBJECTIVE: Looking for the greatest opportunity to work as forklift, and gain a position within the company in which to utilize my prior experience as a forklift mechanic. Use these skills to asset the growth and reputation of the company and its employee’

SUMMARY OF QUALIFICATIONS:

Over 7 years of experience in operating forklifts and pallet jacks

Current forklift operation license

Extremely proficient in picking, packing and moving duties

Functional knowledge of commonly-used concepts and practices used in a warehouse capacity

In depth knowledge of common warehouse layouts and their functionality

COMPUTER SKILLS: Windows, Microsoft Word, Power Point, Excel, and RF Scanner

Skill:

Good team player and having good interpersonal skills.

Ability to lift up 40lbs.

Able to pick orders according to pick sheet.

Responsible for other duties as needed

Honest sincere and dependable.

Follow packing instructions as indicated by paperwork.

Manage stock and inventory working and quality control.

Type machines that I’ve operated: Crown forklifts; reach trucks, stock pickers Stand-up, sit-down, and high-reach forklifts. Warehouse; Shipping Dock Leader.

Experience

October 2010- June 2013- CEI Cranbury NJ Warehouse; Shipping Dock Leader.

Supports and supervises the activities of a team of workers. The job description of team leader typically includes training, informing, supervising and evaluating a group of employees, to complete tasks or projects. Trucks Completes daily inbound and receiving Loading and unloading. Completes shipping entering inbound and outbound deliveries into the computer system. Confirm appointments with the trucking company. Checked the trucks had the correct products for the customers. Keep the dock clean and organized.

Forklift operator Loaded/unloaded trailers in a timely manner done. with my duties in timely

Also responsible for working as a scanner.

Report directly to the Operations Manager

Carefully load materials for delivery onto trucks in cooperation with the truck drivers.

Counted and verified by proper item and lot number, all materials during loading

Responsible for putting and pulling away orders in a temperature controlled setting.

Received shipments, stock merchandise Responsible for packing, picking and scanning orders using a palletizer. Serve as a FED-EX and UPS warehouse person.

August-2008- October 2010- Shiseido. Cranbury forklift operator:

Serve as a FED-EX and UPS warehouse person.

Performed routine safety checks on equipment ensuring safe operations

Utilized forklift, hand trucks, pallet jacks and other equipment to load and unload trailers

Loaded and unloaded materials on pallets, platforms, skids, and lifting devices

organized pallets and secured materials with plastic wrap

Consistently recognized for work ethic, leadership, and positive attitude

November-2004 to Agust-2006-Petco Distributions Center Monroe NJ forklift operator: Move materials from one warehouse to another.

Store, wrapped materials in a secured and clean warehouse.

Inspect the lifts before usage so as not to damage the goods lifted.

Count the number of picked and packaged orders for any loss.

Performing routine post and pre inspections to ensure suitable working nature of forklift

Put away, loaded and unloaded trailers.

Responsible for forklift operation and maintenance of company equipment

Verified shipment accuracy, completeness, and condition

Unloaded inbound shipments and moved to storage locations

Organized materials in an efficient and effective manner

Located, packed, and loaded shipments onto trucks and trailers

Followed and enforced the highest standards for safety

Provided excellent customer service ensuring client satisfaction

Education: Hightstown High School NJ 08520

References: Available upon request

Languages: Fluent English / Spanish

Filing, fast learner, good communication and organizational skills, pay attention to details, proficient at demonstrating patience,

ABILITIES:

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