Medical Assistant High School
Resume:
Michelle Franz
Longmeadow, Ma.
********@*****.***
PROFESSIONAL EXPERIENCE
PARTNERS HEALTH CARE, Charlestown, MA.
EMPI Integration Team, March 2013 – February 2014
• Worked on the EMPI/CDR Integration Team (Enterprise Master Patient Index and Clinical Data
Repository).
• Managed HPM (High Performance Medicine) implementations utilizing vendor supported practice
management systems including third party vendors such as Athena & Salisbury PM systems.
• Tested and configured MU (Meaningful Use) tables to match HL7 specification from the PM systems.
• Ensured that all tables were correctly built in QA before moving to the production environment.
• Maintained project plan for implementation of PM system into the EMPI & LMR (Longitudinal
Medical Record).
• Assigned to manage CDR outbound interface for the Occupational Health Project (Agility
Application) this included taking raw HL7 lab messages and mocking them to produce desired
results for the lab interface, then testing the outcome in the QA environment before moving to
production.
• Ensured all the segments from the raw HL7 message were in the proper order coming into the EMPI
without presenting critical errors.
• Utilized E gate & Ensemble User Interface engines to troubleshoot issues with HL7 messages flowing
inbound/outbound to ancillary systems.
• Worked on validation testing for Newton Wellesley Hospital & Mass General’s EPIC revenue cycle go
live.
WINGATE HEALTH CARE, Needham, MA
Clinical Application Analyst, March 2012 – December 2012
• Worked implementing the MDI Matrix Achieve Electronic Medical Record for 21 long term skilled
facilities in New England, each facility had a specific roll out date with training prior to go live. Also
the Point of Care & Med Administration were modules scheduled in phase 2 of the implementation.
• Built/configured and tested each of the facility tables prior to go live.
• Provisioned users prior to go live and provided on site training for providers into the Clinical View
Portal.
• Worked to develop HL7 Interface with Pharmacy (West River Pharm) with all 21 Wingate Facilities.
• Familiar with servers, data centers, thin clients and implemented applications that require managing
the project from the beginning through the implementation phase.
COMMUNITY HEALTH SYSTEMS, Franklin, TN
Clinical View Analyst Deployment, December 2011 – March 2012
• Consulting position located in Tooele, UT building the Physician Clinical View Portal for Mountain
West Medical Center.
• Completed the build project under budget and 6 weeks were removed from the implementation
schedule.
• Provisioned users, built MEDHOST (HMS) clinical view portal that interfaced with the PACS system
to receive images into the Physician Portal.
Longmeadow, MA, 01106 413-***-**** ********@*****.***
UMASS MEMORIAL MEDICAL CENTER, Worcester, MA
Senior Clinical Analyst, March 2010 – November 2011
• Managed individual departmental applications for upgrades/service packs. Implemented and
supported the All Scripts 11.2 version with addition of Medflow (UI) for Ophthalmology
department. Managed space allocation on servers/rack and mount issues/Disaster Recovery Plans
/Customer relations/Vendor relations /on rotation for On Call 24/7. Worked with integration team
to conduct connectivity, ADT & Orders and results for applications that interfaced with Soarian
Clinicals and Soarian Financials. Continuing Education via Master Program offered at Worcester
Polytechnic Institute while working full time. (MBA)
• Proficient in obtaining HL7 specifications for mapping to applications that would integrate with new
Soarian HIS platform scheduled for November 1st 2011 go live.
• Worked on the integrated testing between Meditech & Ancillary applications into Soarian. Ancillary
applications included: Softmed, Medflow, Vasubase, Theradoc, Provation, Hyland on Base, Muse and
GE Centricity to ensure that all ancillary applications received the data produced out of Soarian
(previously coming out of Meditech).
HOLOGIC, Marlboro, MA.
Clinical Application Analyst, September 2009 – January 2010
• Guided surgeons through and endometrial ablation procedure in an operating room setting.
• Completed 7 weeks of device training on the Novasure product and 2 weeks of Sales training.
• Medical device testing and troubleshooting in high stress patient care situations while maintaining
FDA documentation of each case and outcome of device failures.
CARDINAL HEALTH, San Diego, CA.
Application Analyst, March 2005 – September 2009
• Responsible for the implementation of Pyxis products in a hospital setting.
• Pyxis products included: Pyxis (Device on Units), Connect (Prescribed documents into an electronic
queue), ParX (Wireless scanner for re order), Scrub Station (provides limited scrubs to staff), Supply
Station (Controls and accounts for all supplies) and Pharmacy support (Pyxis Server located in
Pharmacy).
• Project plan was maintained by Application Analyst on site performing the installations/meeting
minutes/ and setting the expectation for roll outs to other units within the hospital.
• Worked on training users on the new system in both classroom setting and on an individual basis
during the nursing shifts. Traveled throughout New England installing and training on Pyxis
products in a hospital setting.
• Responsible for weekly updates on lease equipment being installed for quota to be forecasted for the
district.
• Build and configured each of the Pyxis Medstations prior to Pharmacy Technician loading the
formulary.
• Provisioned end users and provided on site training for the medication pass on each shift.
BAYSTATE MEDICAL CENTER, Springfield, MA.
Medical Assistant, January 2001 – March 2005
• Certified Medical Assistant in level one trauma room.
• Completed 350 hours of required internship and then hired upon certification.
• Cerner End User when transitioned from paper to EMR.
• Lead Phlebotomist in both ER/Pedi emergency room.
E D U C AT I O N
Worcester Polytechnic Institute, Worcester, Ma
Completed some coursework towards master’s in Information Technology, November 2011
Bay Path College, Longmeadow, MA
BS/BA Executive Management, December 2009
Porter and Chester Institute, Chicopee, MA
Certified Medical Assistant, January 2000
Spaulding High School, Rochester, NH
High School, June 1990
Longmeadow, MA, 01106 413-***-**** ********@*****.***
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