Customer Service Representative

Location:

Posted:

March 13, 2014

[Phone number]•[E-mail address]

[Your Name]

Chanelle Lynch

Objective

To obtain a position in assembly or manufacturing.

Experience

07-01-13-current

Insource/Cummins Battleboro, NC

Sub Assembly Operator

Used multiple hand tools and torque wrenches to assemble parts for line operators.

I used calipers and micrometers as need to insure quality.

I inspected parts for any defects or errors.

03-01-2013-07-01-13

West Corp Rocky Mount, NC

Customer Service Representative

I took inbound phone calls to assist customers with refilling prescriptions.

I processed credit card payments and various transactions.

I used multiple systems to assist customers with various issues.

Centurylink Apopka, FL

Customer Service Representative

I used multiple systems to assist customers with technical issues dealing with phone, and internet

services.

I walked customers through step by step processes to resolve technical issues.

I processed payments, placed orders for new lines of service.

Kaba Ilco Corp Rocky Mount, NC

Machine Operator

I operated multiple machines to produce quality key products according to customer’s orders.

I used calipers to insure quality in key measurements.

I did quality reports, and line stats, and entered data into computers.

Education

Northwest Halifax High Littleton, NC

High School diploma

Silver level career readiness certificate.

References

References are available on request.