Project Developer

Shikha Kaul

Email: **********@*****.***

Phone: +1-314-***-****

OBJECTIVE:

To work with a well reputed company that provides professional growth and

sufficient opportunity to enrich and enhance my competencies in my

profession.

SUMMARY:

I have 5 years of implementation project experience in Siebel CRM as a

developer and business analyst.

. Exposure to multiple industry verticals viz. telecommunication,

healthcare, insurance and banking

. Certified Siebel 7.7 Core Consultant and Siebel 8 Business Analyst

. Worked extensively on Siebel Application Integration (EAI), Task Based

UI, Workflows, Scripting and Siebel Configuration

. Worked on Siebel transports, EAI HTTP transport, Inbound/Outbound Web

services, MQ Series

. Have fair knowledge of Siebel Universal Customer Master (UCM)

. Responsibilities included analysis, design, development, testing and

maintenance of complete Software Development Life Cycle (SDLC).

. Participated in requirement gathering and preparation of high level

and low level designs throughout the Software Development Life Cycle.

. Have good exposure to quality procedures and extensive experience of

design, code and test reviews.

. Experience in Unit, Integration, Functional, Validation, Regression,

System Testing.

. Strong in analyzing business requirements and develop code and test

specifications for execution.

. Familiar with all MS Office products (Word, Excel) in Windows

platform.

. Able to work under pressure, use own initiative and motivation to meet

deadlines, handle multiple projects, and set priorities without close

supervision.

. Pro-active, flexible, enthusiastic, and result driven.

. Excellent written and spoken English, clear oral communication skills.

TECHNICAL SKILL SET

Below is a list of major hardware, software products, tools and

methods that I have worked with:

Area Skill Set

Applications Siebel 8.1, Siebel 8, Siebel 7.8,

Siebel 7.7

Database MS Access, Oracle 9i, PL/SQL

Operating System Linux/Unix, Windows XP

Programming Languages C, Visual Basic 6.0, Core Java,

HTML

Scripting languages Java Script

Certifications Siebel 7.7 CCC Certification,

Siebel 8.0 Business Analyst

CAREER PROFILE

From-To Organization Designation / Role

Nov 2011 - Aug IBM India Pvt. Ltd., Application Developer

2013 India

Mar 2010 - Oct Accenture Services Pvt. Senior Software Engineer

2011 Ltd., India

Oct 2008 - Feb Accenture Services Pvt. Associate Software

2010 Ltd., India Engineer

Aug 2008 - Accenture Services Pvt. Trainee

Sept 2008 Ltd., India

PROFESSIONAL EXPERIENCE:

Client: Horizon Blue Cross Blue Shield, New Jersey

Period: April 2013 to August 2013

Job Title: Siebel Application Developer/Lead

Company: IBM

This project is established for managing the operations of Horizon Blue

Cross Blue Shield Health insurance company in New Jersey, USA. This project

uses Siebel version 8.1 and HTTP series transport.

. Served as an offshore module lead for task based UI application.

. Conducted detailed impact analysis by interacting with various inter-

dependent teams and users.

. Provided work estimates for development (detailed design, coding, unit

testing and assembly testing).

. Design and test unit test case/scenarios. Also assisted in

integration/system/user acceptance testing.

. Reviewing system test cases planned by system testing team.

Participated in peer reviews.

. Coding, unit testing, chain testing (Depending upon criticality of

project)

. Worked with release management team for release coordination.

. Collaborated with cross functional technology, solution and business

users to support effective implementations.

. End to end documentation which includes functional specifications,

technical specification and reports.

. Conducted knowledge transfer, reviews and quality checks on the

deliverables.

Client: Vodafone, Spain

Period: Nov 2011 to March 2013

Job Title: Application Developer

Company: IBM

This project is established for managing the operations of Vodafone, a

major telecom company, in its Spain division. This project uses Siebel

version 8.1 and HTTP series transport.

. Worked in the role of lead cum business analyst.

. Drawing up requirement traceability and effort estimation.

. Communicated with client to clarify and elucidate requirements.

. Led development team in technical design and development of

interfaces.

. Worked mainly in development of interfaces, scripting, virtual

business components, workflows and web services.

. Worked extensively on unit and assembly testing of interfaces.

Client: National Australian Bank, UK

Period: May 2011 to Oct 2011

Job Title: Siebel EAI Developer

Company: Accenture

This project is established for creating online applications for bank

customers. The aim of the project is to create an application that helps

customers with online loan requests. This project uses Siebel version 8.0,

UCM and MQ series transport.

. Review of creation of high level document along with onshore technical

lead and working on POCs.

. Creation of technical specifications with reference to high level

design document.

. Worked as a primary developer for building and testing of interfaces.

. Creation of customized Siebel objects like Workflows, Data Maps,

Integration Objects, Dispatch Rule Sets etc.

. Fixing of critical defects.

. Suggested ways to improve performance of interfaces and received

client appreciation for the same.

Client: Hartford - BI Invest (New Business Vision (NBV)), The Hartford

financial Services Group Inc., Connecticut, US

Period: May 2010 to April 2011

Job Title: Interface Developer

Company: Accenture

The New business Vision (NBV) application supports newer business

functionality on small commercial market. The aim of project is to increase

business platform agility through improved integration, configuration and

componentialization.

. Review of function specification document along with onshore tech

lead.

. Creation of Siebel objects like Inbound/Outbound web services, data

maps, integration objects, dispatch etc. as per requirement.

. Regressive testing and creation of detailed unit test plan for

interfaces.

. Enhancements in interfaces as per client requirements.

. Performed administrative duties in conjunction with the departmental

requirements (participate in meetings, respond to correspondence in a

timely manner, provide status updates, review/update/submit tasks,

participate in change management activities)

Client: Hartford -BI Invest (Quote Binding Issue (QBI)), The Hartford

financial Services Group Inc., Connecticut, US

Period: July 2009 to April 2010

Job Title: Interface Developer

Company: Accenture

This project provides a web based client interfacing technology solution

between Hartford Insurance Group (HIG) and Agency-Port (AP) that will

benefit the customer by providing ease and speed in doing business. In this

project Siebel EAI was used for providing data transfer between Agency-Port

and Siebel. This project was based on Siebel 7.8.

. Completed POCs related to performance of interfaces and received

client recognition for the same. Drawing up requirement traceability

and effort estimation.

. Proposed solutions related to issues in interfaces and received

recognition for the same.

. Performed exhaustive testing of interfaces and won client's confidence

for the same.

. Performed unit testing and assembly testing work on the most complex

interfaces

. Also did end to end implementation of retry mechanism starting design,

build and unit testing. This aided the client in lowering their total

cost of ownership and maintenance.

. Handled change requests in different phases of project.

Client: Ente Nazionale per l'Energia eLettrica (ENEL), Itlay

Period: Nov 2008 to June 2009

Job Title: Interface Developer

Company: Accenture

ENEL is an Italian energy provider and the third largest energy provider in

the world. The objective of the project is to implement the Siebel

Enterprise Application in the organization. This project was on Siebel 8.0.

The project involved re-building the ENEL Siebel 7.5.3 application to

Siebel 8.0.

. Development of interfaces, workflows, Siebel configuration and Siebel

e-scripting.

. Applet, View, Screen, Business Component and Business Object

configuration.

. Creation of Siebel objects like Data Maps, Integration Object and

Dispatch Rule Sets etc. as per requirement.

. Review and unit testing of build objects against standard checklists.

. Fixing of critical defects.

EDUCATION:

B.E. in Computer Engineering, India (September - 2004 to April - 2008)

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