Customer Service Medical
Resume:
Patrice Baze
Baltimore, MD *****
************@*****.***
301-***-**** Cell
OBJECTIVES
Looking to obtain a position with a well-established company where my education, computer,
organizational and people skills will be utilized to make a positive contribution to the organization . In
addition, broaden my knowledge of new ideas, procedural skills and make significant advancements within
the company.
EDUCATION
University of Baltimore - B.A. Degree in Human Service Administration, spring 2007
Baltimore City Community College - A.A. Degree in Executive Assistant, spring 2001
WORK HISTORY
05/11-07/11 Scanner/Data Imaging Specialist Computer Data Solutions/OCME
Indexed/Data Entry of Medical records into Medical Chief System.
Converted scanned documents into editable MS Word, Excel, HTML or searchable PDF files.
Carried boxes of documents to work station, removed bundle documents.
Removed clips, staples, unfolded documents, to prepare the documents for optical scanning.
Made sure the scanned images were reproduced as closely as possible to the original documents.
Kept original documents and hard copies in chronological order following scanning for filing
purposes.
Assisted in the pickup and delivery of medical records.
05/10-08/10 Residential Night Aide Good Shepherd Center
Maintained a list of Residents.
Monitored Residents throughout the night.
Maintained documentation log of Residents behavior.
Ensured Residents completed all assigned chores.
08/09-09/09 Liaison-Clinical Baltimore Behavior Health
Maintained a list of patients.
Transported patients from group settings to nurse’s offices for scheduled appointments.
10/08-1/09 On Call Residential Counselor Her Place, Inc.
Light meal preparation.
Ensured Resident(s) completed daily assigned chores.
Light household cleaning.
Maintained a log of Residents.
Documented Residents behavior and activities.
07/08-07/08 Room Monitor CareersUSA/The Baltimore Convention Center
Performed various task for the EMS Firehouse Expo:
Bagged and Stuffed pamphlets and flyers.
Greeted Guests.
Scanned badges for conference room entrance.
Handed and collected evaluation sheets regarding the instructor(s).
09/07-09/07 Room Monitor CareersUSA/The Baltimore Convention Center
Performed various task in assisting those who needed help:
Bagged and Stuffed pamphlets and flyers.
Placed labels on show case booths for New Product Show Case.
Greeted Guest Speakers.
Made sure room was clean and available for guests to test their equipment.
Provided ID badges to guest speakers.
Made sure guest speakers signed proper documentation.
Provided information about guest speaker times and room number as necessary.
01/07-05/07 Student Intern – Volunteer Legal Aid Bureau, Inc.
Performed diverse administrative and clerical tasks for the Resource Development Unit
including, but not limited to:
Organized files.
Wrote/updated policies.
Operated office equipment such as faxes, copiers, paper folding machine, scanners and book
binding hardware.
SKILLS
Customer Service Medical Terminology
Microsoft Word Data Entry/Indexing
Excel (basic) Medical Records
Filing Emailing
Scanning Problem Solving
Internet Mental /Behavioral Health
Team Management
Organizational Skill
Document Preparation
Time Management
REFERENCES AVAILABLE UPON REQUEST
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