Customer Service Sales

Frank Martin

Roanoke, VA

**********@*****.*** - 540-***-****

To attain employment within a progressive company that affords opportunity for advancement, prides itself in

excellence, and reciprocates the devotion of its' employees.

WORK EXPERIENCE

Floor Technician

CleanItLikeYouMeanIt - Roanoke, VA - February 2011 to Present

Eubntrepreneur

Floor Technician, and Assistant Manager, Clean It Like U Mean It

Sales, Customer Service and Metal Fabricator, VA Metal Processing

* Open and closed cash register. Made daily deposits

* Wrote invoices, received payments, and placed orders to production.

* Responsible for customer orders, data entry and production inventory.

* Must meet daily and weekly sales quotas.

Customer Service / Assistant Sales Manager, Footlevelers Inc.

* Assisted hundreds of customers daily though an In-bound call center.

* Conducted seminars for Chiropractors to maintain the States requirements.

* Conducted positive customer relations, communication and problem solving with customers.

* Various office tasks including data entry, production scheduling and shipment tracking.

* Daily and weekly sales reports.

Production Scheduler & Shipping and Receiving Manager, Iterflex Group Inc.

*Prepared, received and shipped all cargo.

*Arranged appropriate paper work, and inventory control.

*Established and negotiated contracts with various freight companies.

* Ensured proper weights and measures were in accordance with state and federal laws.

Assistant Sales Manager, Audiovox Cellular.

* Received customer cash, credit and check payments

* Daily cell phone activation, programming and trouble shooting for customers.

* Maintained weekly sales quotas.

* Store inventory, purchasing and shipping of customer orders.

* Employee scheduling

Telemarketer / Sales Representative, Pacesetter Corp.

* Set appointments for sales by following a telemarketing script.

* Generated leads via customer referrals and cold calling.

* Entered sales, and followed production through computer programs.

EDUCATION

BS in Psychology, Music, and Business

Shenandoah University - Winchester, VA

1987 to 1992

B. S. in Business

Shenandoah University - Winchester, VA

SKILLS

Production Management, Sales, Inventory Control, Customer Service Manager, Shipping and Receiving,

Billing

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