Porter/Warehouse/Mail
Resume:
Luis Morales
Bronx, NY 10461
***********@*****.***
OBJECTIVE
• My goal is to become associated with a company where I can utilize my skills and gain further experience
while enhancing the company’s productivity and reputation.
WORK EXPERIENCE
Building Porter(Seasonal)
6/2010 – 1/2014, Glenwood Management, New York, New York
• Responsibilities are apartment preparation for new incoming tenants which includes thorough cleaning of all rooms,
mopping, sweeping, windows etc.
• Maintenance work in the buildings, cleaning of lobby, furniture, stairway and maintaining the garbage daily.
• Provides assistance in landscaping.
• Cleaning all facilities; Laundry room, Gym, Roof deck, etc.
• Assistance in demolition work on apartments.
Customer Service Mail Center Associate
9/2006 - 3/2010, Credit Suisse, New York, New York
• Responsible for distribution of mail and interoffice correspondence to trading and real estate departments.
• Security room to coordinate x-ray and screening procedure for incoming USPS mail.
• Assist in primary rough sort and fine sort of incoming USPS mail and courier shipments.
• Support research mail department by utilizing client database for employee lookup.
• Troubleshoot customer concerns for over 1,000 clients.
SHIPPING SERVICE
6/2000 – 8/2006, FAMILY SHIPPING, RIDGEWOOD, NEW YORK
• PERFORMED SUPERVISORY AND HUMAN RESOURCE FUNCTIONS AND RESPONSIBLE FOR A
STAFF OF 25 EMPLOYEES
• COORDINATED RETAIL CLOTHING SHIPPING OPERATION UTILIZING UPS ONLINE.
• MAINTAINED A HIGH LEVEL OF CUSTOMER SERVICE FOR HEAVY VOLUME OF PHONE
INQUIRIES.
• MONITORED AND PRODUCED MONTHLY INVENTORY REPORTS.
• LOADED AND UNLOADED TRUCKS WITH ALSO SOME DELIVERY DRIVER WORK.
.
Education
8/2009 – 3/2010, T.C.I COLLEGE, New York, New York
Business Administration Associates Program
9/1996 – 6/1999, High School Of Telecommunications, Brooklyn, New York
Computer Graphics Program
Skills
• Excellent written, verbal communication and Customer Service skills
• Ability to perform under pressure regardless of the circumstances
• Excellent knowledge of office services functions- mail, shipping, and reprographics
• Good work ethic, enthusiastic and positive attitude
Contact this candidate