Customer Service Sales

Miceala Lewis

****B Shawe Place, Waldorf, MD **602

Home: 301-***-****

************@****.***

Objective

To secure a sales or customer service position with a progressive organization

looking for an energetic goal oriented sales and customer service professional.

Skills

• •

Math and Typing 38 WPM

language skills • Reliable team

• worker

Proven leader

• Delivers

exceptional customer

• Excellent multi-

service

tasker

Work Experience

CDS 09/2012- To present Brandywine, MD

Marketing Sales Advisor

-customer service

McDonald’s 08/2010-06/2011 Charlotte Hall, MD

Crew Member

-Consistently provided friendly guest services and heartfelt hospitality.

-Promptly and empathetically handled guest concerns and complaints.

-Resolved guest complaints promptly and professionally.

-Up sold additional menu items to increase restaurant profits.

-Prepared variety of food following approved cooking procedures.

William Gardiner 10/2005-08/2010 Laplata, MD

In-Home Caregiver

Worked as part of a team to ensure proper care for Mr.Gardiner. I tested glucose and administrated injections to

him. Provided quality nursing care in accordance with residential care policies. Procedures and also monitored

his food and fluid intake and output levels. I also prepared different meals threw out the day for him.

Arby’s 09/2002-01/2007 Waldorf, MD

Cashier/Asst.Manager

- Assisted management with monthly inventory control and weekly stock ordering.

- Performed all position responsibilities accurately and in a timely manner.

- Followed all established restaurant practices and procedures.

- Strictly followed all cash, security, inventory, and labor policies, and procedures.

- Operated large volume cooking equipment.

- Cross- trained and coordinated scheduling with team members to ensure great service.

- Resolved guest complaints professionally and promptly.

- Maintained high standards of customer service during high-volume, fast pace operations.

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