Customer Service Data Entry

Wanda C. Alasa

617-***-****/*******@*****.***

Summary of Qualifications

*Dependable and Flexible*Strong Analytical and Organizational Skills *Excellent

Interpersonal Skills*Great Team Player* Works Diligently and Efficiently* * Enthusiastic

and Energetic* Strong Leadership Skills*Goal Oriented*

Education and Training

University of Massachusetts 2001-2004

B.A: Economics

Tax Preparer Certificate-H&R Block December 2008

Experience and Accomplishments

Randolph Public Schools 11/2006-present

Substitute Teacher-Duties were replacing absent teachers on a daily basis, as needed by school department.

Assisting teachers, aides, and paraprofessionals with students daily lesson plans. Teaching students one on

one as needed.

Accountemps/Robert Half International 11/2007-6/2008

Boston Brace - 6/08 - Accounting Clerk - Handled short term illness coverage. Main duties included payables and

receivables, data entry, customer service calls and other administrative duties.

NICA - 1/08-4/08 - Settlement Specialist - Processed all settlements for 200+ client portfolio. Job duties included

accounts receivable, settlement processing, customer service, adjustments, overpays, data entry and overall

settlement resolution.

Gallery Group - 11/07-1/08 - Operations Processor As an operation processor, duties involved processing all

sales between floor, bank and registrar. Position required patience, level head, deal brokering, light accounting and

the ability to work in a fast paced high pressure environment.

Homes Unlimited Realty Corp Avon, Mass. April 2000-2009

Real Estate Specialist

Assisting buyers in the process of purchasing a home by presenting the home and providing fair and honest

information pertaining to the sale. Attaining listing agreements with clients in the market of selling their homes.

St Elizabeth's Medical Center Brighton. Mass Sept 1988-Dec 1999

Data Entry Clerk/Help Desk

Duties included entry of alphabetic/numeric data. Compiling, sorting, and verifying accuracy of data.

Responsibilities were receiving incoming calls, and relaying unresolved computer problems to technicians.

References upon request

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