Customer Service Manager

Victoria L Alvarado

*****.****.***@*****.***

• Objective:

My objective is to obtain a position in an environment, where I can develop my work skills and

my education background.

• Education:

Present: Currently attending LCC for G.E.D

2007-2010 United High School Laredo, TX

• Summary of qualifications:

Responsible Hard Working Dependable Computer Skills

Organized Positive Attitude Inter Personal Skills Bilingual

Work Experience Great Customer Service Skills Willing To Learn

I have an ability to deal with change which allows me to work efficiently in environments that

are unstructured and fast-paced. I am able to bring flexibility to my role and assignments in order

to see that I contribute to the company's success as well as my own. My high attention to detail

and ability to develop thorough work plans has allowed me to be very successful in my previous

positions.

• Past to present work experience:

-July to August 2009 Sonic Drive-in International Blvd. Laredo, TX 78045 Car-hop,

Cashier. Duties: Attend Customers, Bag, Clean-up, and Take Orders.

-April to October 2010 Burger king Restaurant McPherson Rd. Laredo, TX 78045 Cashier,

Drive thru Duties: Cashier, Customer Service, Bag, Food Prep, Take Orders, Clean-up.

-June to November 2011 Vector Marketing Corporation Chihuahua St Laredo, TX 78040

Sales Rep/ Receptionist/Asst. Manager

Duties: Scheduling Appointments, Doing Demos, Providing Customer Service, Sending Faxes,

Making Calls, Data Entry, Scheduling Appointments, Taking Phone Calls, Copies, Sending

Faxes, Arranging Interviews, Interviewing, etc..

-June 2011 to March 2012 N.S.C.L. Inc. McPhersons Rd. Laredo, TX 78045 Health Care

Provider Duties: Providing Care for the Elderly, Cleaning, Bathing, Cooking, Making

Dissections, etc...

-February 2012 to April 2012 AutoZone Guadalupe St. Laredo, TX 78043 Cashier/Customer

Service Duties: Cashier, Answering customer phone calls, Providing customer service.

-January 2013 to March 2013 Reyesito’s Daycare Plum St. Laredo, TX 78041 Caregiver

Duties: Caring for children in daycare center, Reading, Writing, Arts and Crafts, Setting up

meals, Teaching, Assisting in pick-up route.

-April 2013 to June 2013 Border Region CAPS Pappas Rd. Laredo, TX 78041 Medical

Records Clerk Duties: Filling, Sorting, Data Look-up, Phone Calls, Faxing, Coping.

-Academy Sports and Outdoors San Bernardo Rd. Laredo,TX 78041 Cashier Duties:

Cashier, Costumer Service, Licencing, Restocking.

• References

Joel Samano Former Manager 956-***-****

Pedro Cardenas Close Family Friend 956-***-****

Isaac Gomez Former Supervisor (210) 617-075

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