S hane Wiswell

**** ****** *****

Mu rf reesboro, TN 37128

615-***-****

acc2mx@r.postjobfree.com

P rofessional Experience

D i rector of I nformation Technology Alliance Healthcare

****-* *****t

Develop, coordinate, guide and execute strategic IT systems proactively with executive

leadership and management teams to optimize the use of information technology in

support of the corporate IT mission and business strategy.

Responsible for the IT needs and direction of over 40 locations nationwide including

i nfrastructure, servers, pc’s, networking, telephony, software (Microsoft operating systems,

M icrosoft Office, Symantec security suite, Adobe technologies, etc

Accountable for ensuring efficacy of the IT environments supporting all solutions and

systems. Ensure environments are stable and efficient and compliant with Alliance

standards. Ensure all of these environments operate according to negotiated and

established service levels and in accordance with enterprise standards and guidelines.

Develop and maintain annual operating and capital budgets for IT organization. Monitor

I T activities and costs related to the utilization of resources required to meet operational

requirements, while ensuring the technology environment is continually refreshed and

capable of supporting the business operations.

Communicate IT plans, policies and technology trends throughout the organization,

i ncluding management groups and professional staff.

Reduced the server and computer footprint by leveraging cloud based solutions realizing a

30% yearly operation savings.

Implemented VoIP technologies to create a unified messaging environment.

Virtualization of the core server environment with an annual yearly savings of over 40% to

t he IT budget using VMware ESX, Citrix, Cisco routers and switches, and Dell & HP

server hardware.

Ensure that information systems operate according to internal standards, external

accrediting agency standards, and legal requirements. Enforce policy and procedures to

ensure the protection of enterprise IT assets and the integrity, security and privacy of

i nformation.

Maintain knowledge of current technology, equipment, prices and terms of agreements to

m inimize the investment required to meet established service levels.

S hane Wiswell

1406 Balson Drive

Mu rf reesboro, TN 37128

615-***-****

acc2mx@r.postjobfree.com

Evaluate alternatives, perform cost benefit analysis, and recommend solutions within

corporate policies and standards.

Renegotiated telecom contracts for higher services and an overall 15% savings.

Manage internal software development initiatives.

Determine long-term organization-wide IT needs and develop overall strategy regarding

i nformation needs, systems development, hardware acquisition, and integration.

I nformation Technology M anager SP I Technologies

2004 - 2008

Designed, implemented and maintained business critical applications, including

t ranscription production systems, backup systems and rotations, WAN syncing systems.

Maintained and managed all Intel x86 windows based servers, Dell PowerEdge, VMware

Servers.

Designed, implemented and maintained Windows Server 2003 AD network infrastructure.

Designed, implemented and maintained new business critical technology solutions.

Designed, implemented and maintained new data centers including power, AC, disaster

recovery, f loor space, and biometric security requirements and LAN WAN infrastructure.

Managed regional data centers in Ohio, Virginia, and Tennessee.

Participate in M &A due diligence. Provide technical leadership in analyzing potential

acquisitions and ensuing integrations.

Analyzed and t roubleshoot business critical applications, server software, server hardware,

L AN/WAN networking issues.

Responsible for managing vendor relationships, including telecommunications vendors

(Paetec, USLec, Xspedius, and Bellsouth/AT&T), hardware/server vendors (Dell, CDW,

E MC, VMware), and software vendors (Hudson Medical Systems, CA…).

Responsible for creating and managing IT CAPEX financial budget for fiscal year.

S hane Wiswell

1406 Balson Drive

Mu rf reesboro, TN 37128

615-***-****

acc2mx@r.postjobfree.com

Manage and mentor IT staff. Promoted effective communication, leadership and teamwork

w ithin IT department.

Evaluate, prioritize and select technology projects for implementation. Developed a work plan,

which matches project initiatives with employee resources. Resolved priority, schedule, resource

and similar conflicts.

Participate in due diligence and discovery work during merger and acquisitions. Develop

i ntegration plans and financial models for possible mergers or acquisitions.

Senior Network Administrator Spheris

2000 - 2004

Administration of physical plant for data centers include Libert AC units, FM200 fire

suppression, electrical, Caterpillar 3412 generator set, and biometrics security.

Managed over 200 Windows x86 servers (HP, Compaq Proliant, Dell PowerEdge, and

I ndustrial servers) and UNIX servers (Sun Microsystems).

Managed operating system installation and integrity assurance, network and server

system monitoring and performance, security, network and server system hardware,

physical readiness of server racks, and server space allocation within the racks.

Designed and implemented several domain structures, Active Directory, user accounts,

g roups, and domain policies.

Designed, Implemented, and maintained Microsoft Exchange 2003 corporate email

structure.

Implemented network and server monitoring with Big Brother Network Performance

Monitor.

Designed, Implemented, and maintained Anti-virus solutions with Symantec and McAfee

p roducts. Responsibilities included latest virus updates and weekly virus scans on all

systems.

Managed Cisco 2610 routers and 6509 switch technologies, managed IP address allocation

for entire company.

Participate on project team for implementation and maintenance of Storage Area Network

w ith EMC Symmetrics 8000.

S hane Wiswell

1406 Balson Drive

Mu rf reesboro, TN 37128

615-***-****

acc2mx@r.postjobfree.com

Designed, implemented, and maintained backup strategies using Veritas Netbackup and

BackupExec.

Troubleshooting consists of local and remote site issues, LAN and WAN issues, and helping

co-workers with technical issues.

Designed and implemented corporate desktop design, operating system configuration,

application load, and desktop hardware.

200 Regis University Master of Computer

Education

7 Denver, Colorado Science (MS) Technology

2001 Network Associates Certificate Network Sniffer

Albuquerque, New Mexico T raining

1998 Certified Careers Institute Certificate Microsoft Certified

Salt Lake City, Utah (MCSE) Network Engineer

1997 Utah State University Bachelor of Guitar

Logan, Utah M usic (BM) Performance

200 Network Associates Certificate Network Sniffer

Certificatio

1 A lbuquerque, New Mexico T raining

ns

199 Certified Careers Institute Certificate Microsoft Certified

8 Salt Lake City, Utah Network Engineer

Microsoft MCSE

Cisco CCNA

Network Associates

Security Plus

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