Customer Service Sales

Susan Kolinski

Certified Surgical Technologist - St.Vincent

Toledo, OH

**********@*****.*** - 419-***-****

To utilize my combined business and clinical background to facilitate and supervise the Pyxis Inventory

Management System SKILLS

Twenty years experience as a Certified Surgical Technologist

Fifteen years experience in a retail/office environment

including Clerk/cashier, Pharmacy Technician, KeyCarrier/manager

Assistant Manager, Cosmetic Merchandiser/Set-up crew, Third

Party billing assistant for Pharmacy claims, Prescription Analyst, Sales Associate

WORK EXPERIENCE

Certified Surgical Technologist

St.Vincent - 1998 to Present

Prepare the sterile field and assist in surgical operations of various specialties, including;

Robotics, Orthopedic, Pediatric, General, Peripheral Vascular, ENT, Trauma and Cardio-

Thoracic Certified Surgical Technologist

Medical College of Ohio - 1994 to 2000

Prepare the sterile field and assist in surgical operations of various specialties including Trauma, Trauma

Orthopedics, Orthopedic Sports, Kidney Transplantation and Cardio Thoracic Pharmacy Technician At

Assist the Pharmacist

Phar-Mor, Lane/Peoples Drug Co - 1978 to 1994

in all aspects of prescription processing, including direct customer service, data entry, third party billing and

preparing medication

Third Party Billing Associate At Lane/Peoples corporate office

Responsible for data collection and entry, correcting billing

errors and reconciliation of payments versus billing records.

Manager at Rite-Aid Drug Store

Phar-Mor, Lane/Peoples Drug Co - 1988 to 1990

Supervise employees and daily operations of a retail drug store; order merchandise and set-up, balancing

cash versus sales, generate sales reports, banking responsibilities, held keys to open and close store.

Prescription Pricing Analyst at Lane

Phar-Mor, Lane/Peoples Drug Co - 1986 to 1988

Determine retails for pharmacy items, microfiche production, computer data entry for pharmacy terminals,

gross profit and related reports and revision of third party drug files.

Customer service specialists for all retail Pharmacists

Sales Associate

Phar-Mor, Lane/Peoples Drug Co - 1985 to 1986

Direct customer service including design and sales.

EDUCATION

EDUCATION

Owens Community College

1994

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