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Customer Service Manager

Location:
Northfield, OH
Salary:
40,000
Posted:
March 11, 2014

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Resume:

MUKESH A. PATEL

** ***** ****, ***** # ***, Northfield, Ohio 44067 Phone: 216-***-****

E-Mail: acc2hl@r.postjobfree.com

Global Purchasing and Sourcing Professional seeking a Purchasing / Buyer

position with extensive experience in Biochemicals and Nutraceuticals products will

contribute and benefit to the company.

QUALIFICATIONS

Purchasing and Sourcing

Supply Management

Vendor Relationships

Import Export Knowledge

Microsoft Word, Excel, PowerPoint

SAP –Purchasing Module

Tracking Budget Expenses

Customer Service

Documentation Skills

Result Oriented

Negotiator

Goal setter

Team Player

SUMMARYOF EXPERIENCE

Managed existing Vendor accounts in Biochemicals and Nutraceuticals products.

Every year developed new and alternate sources for existing and new products

according to approved company or customer specification. Approved more than

hundreds of new vendors -Domestic and Globally and introduced more than

thousands of items to boost sales totaling over millions.

Negotiated new contracts and developed long term business relationships.

Procurement of instruments, parts, consumables, packaging material viz. plastic

containers, corrugated cartons, fiber and steel drums and all items related to

facility.

Verify purchase requisitions by comparing items requested to Purchase Order.

Taking action for doubtful/Wrong items and recommending alternatives

Verifying stock and scheduling delivery.

Prepares purchase orders by verifying specifications and price

Finding alternate suppliers for backup in case of current supplier failing to deliver

items on time after obtaining approval from concerned technical department.

Preparing purchase order items and forwarding the same to suppliers.

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Monitoring and expediting orders for timely delivery

Verify receipt of items by comparing items received to items ordered; resolves

shipments in error with suppliers.

Work with Receiving and Accounting departments to assure material receipts are

properly documented and orders are closed out to assure timely invoice

vouchering and payment.

Organize and sort files/documents for easy access.

Provide purchasing planning and control information by collecting, analyzing,

and summarizing data and trends

Accomplish purchasing and organization mission by completing related results as

needed.

Conducted Quarterly Inventory to reconcile physical stock.

Negotiated with Freight Brokers for competitive pricing.

Checked the Tariff, Classification and Regulations with customs. Harmonized

Tariff Schedule (HTF of the US ).

Followed up with custom broker for early clearance of consignment from

customs.

EMPLOYMENT EXPERIENCE:

HSTCO INC -Solon, OH

Pesticide Development Project - Consultant 10/2006 to 12/2012

for Biochemicals -Pestiside

ALTA BIOCHEMICALS -Solon, OH

Purchasing & Sourcing Manager 02/2006 to 09/2006

NATIONAL BIOCHEMICALS CORP –Twinsburg, OH

Manager of Business Development 02/1998 to 12/2005

SEACOME INTERNAUIONAL –Mumbai, India

Import-Export Consultant 02/1980 to 07/1998

EDUCATION

Bachelor Degree, Science -Chemistry Major – Mumbai University, India

Diploma Degree -Business Management – St. Xaviers College, Mumbai, India

SOCIAL ACTIVITIES

Assistant Webelos Leader for Boy Scouts of America- Pack-0261, Northfield, OH.

President of Bombay Metropolitan Jaycees in 1986 and active for the next four years as

Past President.

Took active part in all National and International events of Jaycees and won several

awards for various projects.

Member of Lions Club of Bombay from 1990.

Member of All India Importers and Exporters Association

Hobbies are traveling and reading.

LANGUAGES

Fluent and literate in English, Hindi and Gujarati.

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