Customer Service Manager
Resume:
MUKESH A. PATEL
** ***** ****, ***** # ***, Northfield, Ohio 44067 Phone: 216-***-****
E-Mail: **********@*****.***
Global Purchasing and Sourcing Professional seeking a Purchasing / Buyer
position with extensive experience in Biochemicals and Nutraceuticals products will
contribute and benefit to the company.
QUALIFICATIONS
Purchasing and Sourcing
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Supply Management
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Vendor Relationships
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Import Export Knowledge
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Microsoft Word, Excel, PowerPoint
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SAP –Purchasing Module
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Tracking Budget Expenses
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Customer Service
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Documentation Skills
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Result Oriented
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Negotiator
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Goal setter
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Team Player
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SUMMARYOF EXPERIENCE
Managed existing Vendor accounts in Biochemicals and Nutraceuticals products.
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Every year developed new and alternate sources for existing and new products
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according to approved company or customer specification. Approved more than
hundreds of new vendors -Domestic and Globally and introduced more than
thousands of items to boost sales totaling over millions.
Negotiated new contracts and developed long term business relationships.
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Procurement of instruments, parts, consumables, packaging material viz. plastic
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containers, corrugated cartons, fiber and steel drums and all items related to
facility.
Verify purchase requisitions by comparing items requested to Purchase Order.
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Taking action for doubtful/Wrong items and recommending alternatives
Verifying stock and scheduling delivery.
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Prepares purchase orders by verifying specifications and price
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Finding alternate suppliers for backup in case of current supplier failing to deliver
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items on time after obtaining approval from concerned technical department.
Preparing purchase order items and forwarding the same to suppliers.
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Monitoring and expediting orders for timely delivery
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Verify receipt of items by comparing items received to items ordered; resolves
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shipments in error with suppliers.
Work with Receiving and Accounting departments to assure material receipts are
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properly documented and orders are closed out to assure timely invoice
vouchering and payment.
Organize and sort files/documents for easy access.
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Provide purchasing planning and control information by collecting, analyzing,
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and summarizing data and trends
Accomplish purchasing and organization mission by completing related results as
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needed.
Conducted Quarterly Inventory to reconcile physical stock.
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Negotiated with Freight Brokers for competitive pricing.
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Checked the Tariff, Classification and Regulations with customs. Harmonized
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Tariff Schedule (HTF of the US ).
Followed up with custom broker for early clearance of consignment from
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customs.
EMPLOYMENT EXPERIENCE:
HSTCO INC -Solon, OH
Pesticide Development Project - Consultant 10/2006 to 12/2012
for Biochemicals -Pestiside
ALTA BIOCHEMICALS -Solon, OH
Purchasing & Sourcing Manager 02/2006 to 09/2006
NATIONAL BIOCHEMICALS CORP –Twinsburg, OH
Manager of Business Development 02/1998 to 12/2005
SEACOME INTERNAUIONAL –Mumbai, India
Import-Export Consultant 02/1980 to 07/1998
EDUCATION
Bachelor Degree, Science -Chemistry Major – Mumbai University, India
Diploma Degree -Business Management – St. Xaviers College, Mumbai, India
SOCIAL ACTIVITIES
Assistant Webelos Leader for Boy Scouts of America- Pack-0261, Northfield, OH.
President of Bombay Metropolitan Jaycees in 1986 and active for the next four years as
Past President.
Took active part in all National and International events of Jaycees and won several
awards for various projects.
Member of Lions Club of Bombay from 1990.
Member of All India Importers and Exporters Association
Hobbies are traveling and reading.
LANGUAGES
Fluent and literate in English, Hindi and Gujarati.
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