Administrative Assistant Customer Service

Brenda Schwartz

* ****** ****** *****, *******, NY 10901 917-***-**** – *******@*****.***

Professional Experience:

Gevril (Valley Cottage, NY) Manager May 2012 – Present

Responsibilities include managing barter contracts, renewals, ad placement in contracted magazines, maintain

advertising summaries, maintain in-house advertising reports, and prepare advertising and promotional plans.

Audit all credit card charges, challenge unauthorized charges, negotiate the removal of any late or interest fees, review

all vendor costs, compare and search for competitive pricing, review all expense reports to ensure compliance with

expense and travel policy. Invoicing/EDI process. Create sales report daily.

Long Island Pulmonary (Rockville Centre, NY) Receptionist Sept 2011 – May

2012

Prepared daily charts, answered phones, scheduled appointments, entered new patient data, assisted in collection of

outstanding patient balances.

Jay’s Interiors (Monsey, NY), Office Manager 2007 –

2009

Managed the orderly financial workflow for interior projects including sourcing, invoicing, and P & L.

• Organized a complicated set of subcontractors, suppliers, SKU, job and billing records to identify

And determine profitability and effectiveness of subcontractors and suppliers.

• Created systems to identify slow receivables resulting in timely collections and increased cash flow.

Kids Kicking Cancer (Detroit, MI), NY-NJ Regional Manager 2003

– 2006

Supported the NY-NJ Regional Office for this charitable services organization. Responsibilities included coordinating

special fundraising events, attending meetings with organization founder, handling meeting follow-up with prospective

supporters and performing other administrative efforts.

• Worked closely with non-profit organization dedicated to assisting children with life-threatening illnesses.

• Coordinated successful fundraising events in the NY-NJ area.

• Organized and engaged volunteers to participate in activities at fundraising and other special events.

Glenn F. Schwartz, MD, PC (New York, NY) Office Manager1987 - 2003

• Negotiated advantageous long-term office lease; assisted in layout planning and décor of 2700 square foot

office space, decreased office expenses.

• Assisted doctors in busy practice in an administrative capacity. Scheduled patient appointments, handled

doctor to doctor and patient correspondence, made provider bill payments, oversaw payroll.

Bank Hapoalim (New York, NY), Executive Administrative Assistant 1985 –

1987

• Responsibilities included handling correspondence, implementing and scheduling travel reward program,

coordinating special events, tracking sales, fielding customer service inquiries.

Revlon, Inc. (New York, NY) Executive Administrative Assistant 1980 –

1985

• Streamlined administrative procedures that eased office work flow and increased productivity.

• Tracked and compiled daily and weekly reports on competitors for marketing department.

• Synchronized travel plans, hospitality and catering needs for a large national sales force.

• Tracked ongoing sales to ensure quota fulfillment and bonus eligibility.

Skills:

Office Management, Client Relations, Internet Research Word, QuickBooks, Bookkeeping,

Interior Design.

Community Service

• Assistant to Elderly Individuals, 1999 – 2011

• Organized fundraising activities for Westchester and Manhattan Day Schools, 1993 – 1995

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