Customer Service Manager

Stephen Mercado

Baggage Handler/Ramp Service Agent

Henderson, NV

***********@***.*** - 415-***-****

I am looking for a job that will have great opportunities. Where I can learn new things in the work place.

WORK EXPERIENCE

Smokeshop Cashier

Wal-Mart - Las Vegas, NV - July 2013 to September 2013

Responsibilities

I am responsible for checking out customers at front lanes. I'm in charge of tobacco and alcohol sales. I help

relieve other cashiers for there break and occasionally help customers with bringing heavy items to there car.

Accomplishments

Although it was a short period of time I was working there, I believe I have shown my reliability and punctuality.

Skills Used

Money Handling and Cash Register operations.

Baggage Handler/Ramp Service Agent

Menzies Aviation - January 2011 to November 2011

Responsible for marshalling aircraft in the gate, loading, unloading and sorting freight and baggage. Transfer

baggage to all airlines. Observe safe ground handling procedures and maintenance of ground handling

equipment. Assist in ramp set-up and storage of equipment and baggage. Constant communication with

Operations Flight Crew personnel and other ground personnel.

Server/Cook

Denny's Restaurant - July 2009 to February 2010

Responsible for taking orders, keeping organized and timing the course of service for guests. Ensures section

is well maintained with clean and polished silverware and glasses. Coordinates checkouts with the store

manager.

Usher/Attendant/Cashier

Cinemark Theatre - February 2009 to July 2009

Operates as cashier and food handler at food center section. Responsible for washing and cleaning kitchen

equipments. Maintained cleanliness of establishment. Cross sell new products to customers. In charge of re-

stocking of supplies. Provides excellent customer service.

Clerk, Assistant Loan Processor

EHM Funding, Inc - January 2007 to June 2008

Answer all incoming calls, direct calls and take messages. Operate office machines, photocopiers, facsimile

machines and personal computers.

Target, Cashier

- September 2006 to December 2006

Provided courteous customer service. Tabulated customer's purchases and handled large transactions.

Responsible for accuracy of register. Responded to customer inquiries and assisted with merchandise

selection. Maintained cleanliness of establishment.

EDUCATION

General Studies

College of San Mateo/Skyline College

ADDITIONAL INFORMATION

Skills: Microsoft Word, Internet, Keyboarding, Cash Register

Contact this candidate