Technician Management

JIMISH PANDYA

**-**** **. *********** ****.

+1-514-***-**** Montreal, Quebec

*****************@*******.***

EDUCATION

Bachelor's in Computer Science - Information Systems Management

Jan '11 - Apr '14

Concordia University, Montreal, QC

(Available Full time from Feb'14)

Key Courses - Information Systems Security, Data Communication and Computer

Networks, Information Systems Integration, Introduction to Databases,

Public Key Encryption Schemes.

3 Yr. Diploma in Computer Engineering & Technology May

'07 - Apr '10

Seneca College, Toronto, ON

Key Courses: - Object Oriented Programming, Event Driven Programming and

Visual Basics, .NET Framework Programming, CISCO Internetworking I & II,

Network Servers and Peripherals

Certificates

CCNA (Cisco certified Network associate)

Expected - Mar '14

MCTS (Microsoft Certified Technology specialist)

Mar '11

MCP (Microsoft Certified Professional)

Apr '10

A+ Certification (IT Technician) Jul '09

CCNA1, CCNA2 (Cisco Certified Network Associate -Academic)

Apr '09

Technical Skills

Networking: LANs, WANs, VPNs, Routers, Firewalls, TCP/IP,

RBAC, DNS, DHCP

Security Tools: Nmap, Snort, Wireshark, RSA Encryption,

Symantec Endpoint Protection

Languages: PHP, HTML, JavaScript

Database: MS SQL, MYSQL, Access

Tools and IDEs: SCCM 2007, FOG, Norton Ghost, Cisco Works, VMware

ESX-i

Operating Systems: Windows xp-8, Windows Server 2008, Linux, UNIX

Experience

System Administrator

Apr '13- Jul '13

Walsh Integrated, Montreal, QC

. Maintained Office LAN/WAN, VOIP and supported all systems used to keep

the services up and running.

. Managed user accounts, groups & controlling access rights using Active

Directory.

. Configured IIS7 server to host online products and installed SSL

Certificates

. Purchased & implemented secure Internet connection using Cisco 1840

Series Router & 2960 switch.

. Provided support to end users relating to hardware and software,

computer applications, LAN components and peripherals

.

Freelance Computer Technician Apr

'11- present

Montreal, QC

. Replacing various PC hardware parts, Upgrading software,

troubleshooting various applications related to Microsoft products at

different locations.

. Working with clients to identify computer security needs and educating

clients on the proper ways to ensure the security and efficiency of

their computer equipment.

System Analyst - Internship

May '12- Aug '12

Summit Energy, Mississauga, ON

. Resolved, Monitored Network issues using Cisco Works LAN management

software.

. Participated in system builds, upgrades, migrations, code deployments

and patch management.

. Responsible for third-level support for all server related issues.

. Assisted technicians in Windows XP to Windows 7 migrations using SCCM,

Microsoft Deployment Toolkit (MDT), and User State Migration Tool

(USMT)

. Maintenance of firewall policies, routers, switches and network

disturbances

IT Analyst Aug '10 -

Dec '10

TD Canada Trust - TRIMIS, Mississauga, ON

. Contributed in designing, modeling, prototyping, coding, testing and

documentation in full life-cycle of products.

. Coordinated and participated in testing and quality checks for

Application Support.

Senior Computer Technician

Jan'10 - Jul '10

Staples Business Depot, Toronto, ON

. Installed repaired, maintained and upgraded desktop and e-notebooks,

setup and maintained network printers.

. Troubleshoot various application issues.

ACADEMIC Projects

Hospital Management System

Jul '13 - Aug '13

Supervisor: Prof. Todd Eavis, Dept. of Engineering & Comp. Sci., Concordia

University

. Designed and implemented relational database schema, UML diagrams

using MySQL workbench

. Designed and developed Hospital website, added components for login

and session maintenance, and salary calculation

Online Electronic Store Sep

'12 - Dec '12

Supervisor: Prof. Lam Clement, Dept. of Engineering & Comp. Sci., Concordia

University

. Developed a web-based Electronic Store using DHTML and PHP

. Added functionality for the customer to create an account, maintain

the e-cart and buy goods online.

LAN Configuration

Sep '09 - Dec '09

Supervisor: Prof. Chris Derventiz, Seneca College

. Designed and configured a LAN using virtual network toolkit 'Packet

Tracer'

. Created subnets, implemented DHCP, DNS, IPv6 and registered several

commands for the communication among systems

EXTRA-CURRICULAR ACTIVITIES

. Participated in Microsoft Imagine Cup 2012 to develop a web app by

utilizing Microsoft's Cloud Computing Services (Windows Azure).

. Currently preparing for CCNA, CCNP and a strong interest towards

pursuing CISSP in near future

Contact this candidate