Customer Service Representative

Virginia Smith

***** ******* ******, ******* ***** 77375

Home: 281-***-**** Cell: 281-***-****

buff ****@*********.***

Objective

Seeking position in office clerical environment

Career Summary

18 years clerical office, data entry, strong customer service skills, medical records analysis, birth registrar,

and advanced knowledge of HIPAA compliance.

Received certificate of recognition from State and Attorney General’s office.

Advanced customer skills representation.

Positive attitude, enjoy working with the public.

Critical Skills

Computer skills/software:

Microsoft Office

Cerner

HMS

M*Modal

Emprint Client

Meditech

Electronic Registrar by Genesis

EHR-Shams

Professional Skills

Tomball Regional Medical Center

605 Holderrieth

Tomball, Texas 77375

Analyst/Birth Registrar/Customer Service Representative

Assisted physicians with electronic medical charts, analysis and completion of patient electronic medical

record

Release of information for patient charts.

Customer service for birth registration

Montgomery County Appraisal District

109 Gladstell Street

Conroe, Texas 77301

Customer Service Representative/Receptionist

Data Entry for Homestead exeptions

Documentation of Property ownership

Greeting public

Education

Cypress Fairbanks High School 1979-1982- Graduated

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