Customer Service Quality Control

MARY EJIASA

*** ******* ****. *** *

Columbus, Ohio 43213

Home 614-***-**** cell 614-***-****

**********@*****.***

Warehouse/Customer Service/Quality Control/Receptionist

I am a (n) extremely hardworking and dedicated individual. With the ability to work in physically

demanding and high-pressured environments .Also have the ability to analyze quantitative,

physical and prescience work to exacting technical specifications. I have excellent problem-

solving skills, able to quickly determine and repair the source of a problem. I am a highly

reliable, self-motivated, individual and very focused on achieving, tasks to highest standards. I

have demonstrated the ability to meet and exceed production quotas while maintaining standards

for accuracy and safety or others and myself. Also feel comfortable and proficient working in a

team or as a team-leader capacity. I also possess solid communication and interpersonal skills

interacting with coworkers and suppliers, with additional experience in customer service.

Experience

Saltine Operator

Columbus Bakery, Columbus Ohio 2010-2014

Operate various machines that produce food products, analyzed and fix problems with the

equipment .make sure I send out correct product to our buyers and customers, achieving safety

guidelines to our co-workers, checking for correct weight of products that ships out to stores.

Clean Room Technician

Staffmark., Columbus, Ohio 2008-2010

Analyzed problems and replaced scratched or broken flat panel television screens also replaced

broken or torn chips on the flat panel televisions as well.so they are stabilized in a working

condition. For different industries. Developed a plan to organize and create an efficient system for

the process in production to go a faster pace.

Laborer/Seasonal worker

General Plastic Designs, Marion, Indiana 2005-2007

Followed through, to insure completion of each task throughout the day. Coached, guided, and

encouraged individuals to achieve their goals in a timely manner Assembled and installed

technical equipment I also analyzed and corrected electrical problems while installing electrical

wiring on metal frames

Machine Operator

S&R of Tennessee, Ripley, Tennessee1998-2000

Performed visual safety checks for quality control, gained knowledge and experience on every

line,met production rate 100% of time, operate various types of jacks to lift heavy materials.

Education

Information Technology

Franklin University, Columbus, Ohio 2010-still attending

High school diploma 2006-2008

Ashworth University, Norcross, Georgia

Receptionist Certification 2003-2003

Cleveland jobs corps, Cleveland, Ohio

Awards/Certificates

J.R.O.T.C Rank private first Ripley High School Ripley, TN 1996

Receptionist certificate Cleveland job corps Cleveland, Ohio 2003

Nurses assistant certification the board of nursing Ripley, TN 1996

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